9.1 SP2 Patch installed but no files are modified!!!

[593906753]

Hi,

I'm running Backup exec 9.1.4691 on Windows 2003 SP1.
I installed Backup Exec 9.1 SP2. Everything goes well apparently but none of the files in the proper directories are modified!!! (The size and version are not what is it supposed to be once the patch applied). All the directories access rights are fine. What is happening? Any Ideas?
Thank-you!

Here is the install log:

04-20-2005,15:54:58 : Executing CheckPatchDependencies_MSI.
04-20-2005,15:54:58 : Executing CheckPatchDependencies.
04-20-2005,15:54:58 : Executing GetProductGuid.
04-20-2005,15:54:58 : Executing GetInstalledPatches.
04-20-2005,15:54:58 : Executing GetDependentPatches.
04-20-2005,15:54:58 : Executing CheckForDependencies.
04-20-2005,15:54:58 : All dependencies have been met for this patch.
04-20-2005,15:54:58 : Checking to see if the user has administrator privileges.
04-20-2005,15:54:58 : Checking to see if the Backup Exec UI is running.
04-20-2005,15:54:58 : Executing SetCustomActionData_MSI.
04-20-2005,15:54:58 : Executing DLO_PrepPatch to verify DLO database for patching.
04-20-2005,15:54:58 : There is no BE_DLO.mdf file to check DB version against. Patch process will be able to install updated file IF needed.
04-20-2005,15:54:58 : Executing ECM_PrepECM.
04-20-2005,15:54:58 : Executing CreateECMRegistryKeys.
04-20-2005,15:54:58 : Executing SetWBTVersion_MSI
04-20-2005,15:54:58 : Executing AddECMRemoveFiles.
04-20-2005,15:54:58 : Executing CA PrepBEMain with target BEMain_PrepBEMain.
04-20-2005,15:54:58 : Executing CopySAPR3MediaToAgentsDir
04-20-2005,15:54:58 : Executing SetRegKeys.
04-20-2005,15:54:58 : Executing MakeBEDBBakFile.
04-20-2005,15:54:58 : Executing CA PrepRAMain with target RAMain_PrepRAMain.
04-20-2005,15:54:58 : Executing CopyRAWS32Media
04-20-2005,15:54:58 : Executing CopyRAWS64Media
04-20-2005,15:54:58 : Executing SetRAMainRegKeys.
04-20-2005,15:54:59 : Executing RAMain EnumkeyUpdate.
04-20-2005,15:54:59 : Executing RAMain EnumkeyUpdate.
04-20-2005,15:54:59 : Executing CA PrepAutoLdr with target AutoLdr_PrepAutoLdr.
04-20-2005,15:54:59 : Executing NetCHGR_AddToServiceGroup.
04-20-2005,15:54:59 : Executing VSD_InstallVSDTable.
04-20-2005,15:55:02 : Executing CHGR_CopySCSIDriver.
04-20-2005,15:55:03 : Executing CHGR_CopyOEMSetup.
04-20-2005,15:55:04 : Executing CHGR_SaveInstallInfo.
04-20-2005,15:55:04 : Executing CA PrepMSExch with target MSExch_PrepMSExch.
04-20-2005,15:55:04 : Executing MSExch_SetRegKeys.
04-20-2005,15:55:04 : Executing IsSBS()
04-20-2005,15:55:04 : Not a Small Business Server.
04-20-2005,15:55:10 : Executing SetMSMInstallDir
04-20-2005,15:55:11 : Executing SetBewsaTargetProperty.
04-20-2005,15:55:11 : BEWSATARGET.52386FC2_5A96_4505_896E_E5A5D41757DC
04-20-2005,15:55:45 : Executing StopBEServices_MSI.
04-20-2005,15:55:45 : Stopping BE services.
04-20-2005,15:55:58 : Copying symbol files.
04-20-2005,15:55:58 : Unable to copy symbol files.
04-20-2005,15:56:00 : Executing InstallBEServices_MSI.
04-20-2005,15:56:00 : Installing BE services.
04-20-2005,15:56:00 : Backup Exec with a site license serial number will not install the Backup Exec Naming Service
04-20-2005,15:56:00 : Executing InstallBEDB_MSI.
04-20-2005,15:56:00 : Installing BE database.
04-20-2005,15:56:00 : Executing BE_AttachDB.
04-20-2005,15:56:00 : Executing Attach_BEDB.
04-20-2005,15:56:04 : SQL Server running.
04-20-2005,15:56:04 : DRIVER={SQL Server};SERVER=MU\BKUPEXEC;Trusted_Connection=Yes
04-20-2005,15:56:04 : Connected to SQL Server.
04-20-2005,15:56:04 : A previous BEDB database was found. Detaching current BEDB database now.
04-20-2005,15:56:04 : The original BEDB database was detached. The new BEDB database will now be attached.
04-20-2005,15:56:04 : Attaching BEDB to SQL Server.
04-20-2005,15:56:04 : EXEC sp_attach_db 'BEDB',@filename1 = N'D:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Dat.mdf', @filename2 = N'D:\Program Files\VERITAS\Backup Exec\NT\Data\BEDB_Log.ldf'
04-20-2005,15:56:05 : BEDB has been succesfully attached to SQL Server.
04-20-2005,15:56:05 : Executing BE_SetSQLMaxMemory.
04-20-2005,15:56:05 : Executing SetSQLMaxMemory.
04-20-2005,15:56:05 : SQL Server running.
04-20-2005,15:56:05 : DRIVER={SQL Server};SERVER=MU\BKUPEXEC;Trusted_Connection=Yes
04-20-2005,15:56:05 : Connected to SQL Server.
04-20-2005,15:56:05 : Setting SQL server max memory to 255 MB
04-20-2005,15:56:05 : SQL Server max memory has been set.
04-20-2005,15:56:05 : Executing BackupDBFiles_MSI.
04-20-2005,15:56:05 : Executing BE_BackupDBFiles.
04-20-2005,15:56:05 : SQL Server running.
04-20-2005,15:56:05 : DRIVER={SQL Server};SERVER=MU\BKUPEXEC;Trusted_Connection=Yes
04-20-2005,15:56:05 : Connected to SQL Server.
04-20-2005,15:56:12 : SQL Server stopped
04-20-2005,15:56:17 : SQL Server started
04-20-2005,15:56:17 : Executing CA ConfigBEMain with target BEMain_ConfigBEMain.
04-20-2005,15:56:17 : Executing RegCOMServers.
04-20-2005,15:56:17 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
04-20-2005,15:56:17 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\ipvlapi.dll
04-20-2005,15:56:17 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:17 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:17 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
04-20-2005,15:56:17 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\becatdrv.dll
04-20-2005,15:56:17 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:17 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:17 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
04-20-2005,15:56:18 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\sqlxmlx.dll
04-20-2005,15:56:18 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:18 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:18 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
04-20-2005,15:56:18 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\sqloledb.dll
04-20-2005,15:56:18 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:18 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:18 : BERegisterDll called for C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
04-20-2005,15:56:18 : BERegisterDll: loaded C:\Program Files\Common Files\SYSTEM\Ole DB\oledb32.dll
04-20-2005,15:56:18 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:19 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:19 : Executing AddBackupOperatorSecurityRights.
04-20-2005,15:56:19 : Executing AddBackupOperatorSecurity.
04-20-2005,15:56:19 : Executing BE_PerfSetup.
04-20-2005,15:56:19 : D:\PROGRA~1\VERITAS\BACKUP~1\NT\BEPerfSetup.exe -Refresh C:\WINDOWS\system32
04-20-2005,15:56:20 : Executing CA ConfigRAMain with target RAMain_ConfigRAMain.
04-20-2005,15:56:20 : Executing RAMain RegisterDlls.
04-20-2005,15:56:20 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
04-20-2005,15:56:20 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\storex.ocx
04-20-2005,15:56:20 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:20 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:20 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
04-20-2005,15:56:20 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\schedu.dll
04-20-2005,15:56:20 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:21 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:21 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
04-20-2005,15:56:21 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\scheduiur.dll
04-20-2005,15:56:21 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:21 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:21 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
04-20-2005,15:56:21 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\schedmgrur.dll
04-20-2005,15:56:21 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:21 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:21 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
04-20-2005,15:56:21 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\NotificationUI300U.dll
04-20-2005,15:56:21 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:21 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:21 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
04-20-2005,15:56:21 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\RecipientUI300U.dll
04-20-2005,15:56:21 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:21 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:23 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
04-20-2005,15:56:23 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\exportmodeller.dll
04-20-2005,15:56:23 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:24 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:24 : BERegisterDll called for D:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
04-20-2005,15:56:24 : BERegisterDll: loaded D:\PROGRA~1\VERITAS\BACKUP~1\NT\crtslv.dll
04-20-2005,15:56:24 : Getting ProcAddress for DllRegisterServer.
04-20-2005,15:56:24 : BERegisterDll: Successfully called the registration function.
04-20-2005,15:56:24 : Executing RAMain SetReportFilesToReadOnly.
04-20-2005,15:56:24 : Executing CopyBELogoBmps.
04-20-2005,15:56:25 : Executing LaunchTapeinst_MSI.
04-20-2005,15:56:26 : Executing CA ConfigAutoLdr with target AutoLdr_ConfigAutoLdr.
04-20-2005,15:56:26 : Executing VSD_InstallDrivers.
04-20-2005,15:56:26 : D:\Program Files\VERITAS\Backup Exec\NT\loader
04-20-2005,15:56:28 : Executing SetupAutoloader.
04-20-2005,15:56:28 : Failed to create SCSIChanger service.
04-20-2005,15:56:28 : Executing StartAutoldrDrivers.
04-20-2005,15:56:28 : C:\DOCUME~1\CFSJAD~1\LOCALS~1\Temp\{201E698C-B88E-41AE-8C46-3BBACADCD6E7}\\startchgdrv.dll
04-20-2005,15:56:28 : Executing DisableDLOSvc_MSI.
04-20-2005,15:56:28 : DLO option has been disabled. Removing DLO service and DLOAgent share.
04-20-2005,15:56:28 : WARNING: Unable to remove DLOAgent share.
04-20-2005,15:56:28 : WARNING: Unable to remove service DLOAdminSvcu. The service does not exist.
04-20-2005,15:56:28 : Executing migration of data from 9.x
04-20-2005,15:56:28 : Loaded D:\Program Files\VERITAS\Backup Exec\NT\bemigl.dll
04-20-2005,15:56:28 : Got the proc address for MG_NonUiInit
04-20-2005,15:56:28 : Got the proc address for MG_Start
04-20-2005,15:56:28 : In BeMigl MG_Init
04-20-2005,15:56:28 : In BeMigl Init
04-20-2005,15:56:28 : Got Module handle for bemigl.dll
04-20-2005,15:56:28 : Xml File name:
04-20-2005,15:56:28 : D:\Program Files\VERITAS\Backup Exec\NT\migconfig.xml
04-20-2005,15:56:28 : Number of libraries to load 3
04-20-2005,15:56:28 : Adding D:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll to the library list
04-20-2005,15:56:28 : Adding D:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll to the library list
04-20-2005,15:56:28 : Adding D:\Program Files\VERITAS\Backup Exec\NT\catupgrade.dll to the library list
04-20-2005,15:56:28 : exiting ReadXMLFile
04-20-2005,15:56:28 : In setpercentcomplete no pMigUI returning.
04-20-2005,15:56:28 : Migration running in silent mode
04-20-2005,15:56:28 : Initializing migration library 0
04-20-2005,15:56:28 : Assigning function pointers.
04-20-2005,15:56:29 : In setpercentcomplete no pMigUI returning.
04-20-2005,15:56:29 : Querying version data
04-20-2005,15:56:29 : Initializing migration library 1
04-20-2005,15:56:29 : Assigning function pointers.
04-20-2005,15:56:29 : Initializing migration library 2
04-20-2005,15:56:29 : Assigning function pointers.
04-20-2005,15:56:30 : Executed lp_MG_NoUiInit
04-20-2005,15:56:30 : In BeMigl MG_Start
04-20-2005,15:56:30 : Running migration library 0
04-20-2005,15:56:30 : library Name D:\Program Files\VERITAS\Backup Exec\NT\pvlupgrade.dll
04-20-2005,15:56:30 : In setpercentcomplete no pMigUI returning.
04-20-2005,15:56:30 : ADAMM upgrade started
04-20-2005,15:56:30 : In setpercentcomplete no pMigUI returning.
04-20-2005,15:56:30 : Backup Exec Device & Media Service Database, version 9.000001 is up to date. No changes are required.
04-20-2005,15:56:30 : In setpercentcomplete no pMigUI returning.
04-20-2005,15:56:30 : ADAMM upgrade ended
04-20-2005,15:56:30 : Success 0 running migration library 0
04-20-2005,15:56:30 : Running migration library 1
04-20-2005,15:56:30 : library Name D:\Program Files\VERITAS\Backup Exec\NT\jobmigration.dll
04-20-2005,15:56:30 : USE MASTER
EXEC xp_cmdshell '"D:\Program Files\VERITAS\Backup Exec\NT\RunSQLScript.cmd" MU\BkupExec BEDB DBUpgrade.sql'
04-20-2005,15:56:31 : In setpercentcomplete no pMigUI returning.
04-20-2005,15:56:31 : Job Migration Success
04-20-2005,15:56:31 : Success 0 running migration library 1
04-20-2005,15:56:31 : Passing migration of library 2
04-20-2005,15:56:31 : Executed lp_MG_Start
04-20-2005,15:56:31 : Leaving UPG_9xMigrate
04-20-2005,15:56:31 : Executing VerifyBEDBVersionMatch_MSI.
04-20-2005,15:56:31 : Executing BE_VerifyBEDBVersion.
04-20-2005,15:56:31 : Executing VerifyBEDBVersion.
04-20-2005,15:56:31 : SQL Server running.
04-20-2005,15:56:31 : DRIVER={SQL Server};SERVER=MU\BKUPEXEC;Trusted_Connection=Yes
04-20-2005,15:56:31 : Connected to SQL Server.
04-20-2005,15:56:31 : ADAMM Version Number = 9.000001
04-20-2005,15:56:31 : BESERVER Version Number = 9.000001
04-20-2005,15:56:32 : Executing StartBEServices_MSI.
04-20-2005,15:56:32 : Starting BE services.
04-20-2005,15:56:50 : Executing CMSExchOperations::CopyRAWS64Setup
04-20-2005,15:56:50 : D:\Backup Tau\Install\WINNT\INSTALL\RANT64\Setup.exe
04-20-2005,15:56:50 : D:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT64\Setup.exe

[Renuka_-]

Hello,

To check if the update is properly installed check in:
tools>Veritas updates> List updates.

"NOTE : If we do not receive your intimation within two business days,
this post would be 'assumed answered' and archived."

[593906753]

Indeed it shows that it was installed properly...so after a good verification, the part that i do not find concerns the RANT directory which is not anywhere to be seen. So how do i get the proper part of SP2 that has the RANT files for me to install the remote backup agent on my servers.
I think i'm missing something in the SP2 install procedure...
Thank-you for your help! :o)

[Deepali_Badave]

Hello,

After installing SP2 it is necessary to updtae the remote agents an doptions.

You can refer the following technote.

VERITAS Backup Exec (tm) 9.1 for Windows Servers revision 4691 - Service Pack 2
http://seer.support.veritas.com/docs/275247.htm


After installing Service Pack 2 to the Backup Exec 9.1 media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote 32-bit computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure given in the following technote:

How to do a manual/ of the VERITAS Backup Exec (tm) 9.x Remote Agent for Windows Servers if the push install does not succeed http://seer.support.veritas.com/docs/265736.htm

NOTE : If we do not receive your intimation within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered threads’ pool.

[Sheetal_Risbood]

As per our previous reply, marking the case as assumed answered and moving it to answered questions pool.