A backup job to tape fails with the error: 0x2000040d - S_TF_NO_TAPE_PRESENT

[PoohZai]

hi,

Deduplication backup to local disk but verify fail: (dedup folder is in disk).

Backup successful but fail when verify with error below:

"A backup job to tape fails with the error: 0x2000040d - S_TF_NO_TAPE_PRESENT"

I noticed that the media successful to pick from dedup folder, but it fail to use and error above appear.

checked with url below but still getting same error.

http://www.symantec.com/business/support/index?page=content&id=TECH55881&actp=search&viewlocale=en_U...

any idea?

many thanks.

[Kiran_Bandi]

Which version of BE you are using?

This issue is resolved in Backup Exec 2010 R2 Hotfix 138226

Refer http://www.symantec.com/docs/TECH138311

Regards....

[PoohZai]

hi thanks for reply,

I'm using 2010 r3 SP1

any idea?

[pkh]

See whether the solution to this discussion is relevant to you

https://www-secure.symantec.com/connect/forums/be2010-dedupe-san-final-error-0x2000040d-stfnotapepre...

[PoohZai]

all this happen after i changed my dedup job policies (only), without edit selection list.

this is bad...

please correct me if the steps below are wrong/ missing for recreation dedup folder.

1. delete dedup folder 001

2. assign all related jobs to backup-to-disk folder 001

3. create dedup folder 002

4. restart service

5. Question: do i need to recreate all remote agent for dedup under device?

many thanks.

[pkh]

I think you should re-create your jobs and make sure that they are targeted to the correct dedup folder.

[dedupe-works]

@PKH - I agree with you here, except his catalog driven jobs will have a record of media for a device that does not exist.

@Poohzai - I would use the "Delete jobs created by policy" option to reset the backups and catalog drive jobs, such as verify and duplicates. Then New jobs by policy to start fresh with the new dedupe folder.
 

[PoohZai]

After I recreated dedup folder with the steps above and re-created new policy.

Backup job successful but job verify was failed.

An unknown error occurred on device "Dedupe Folder:X". V-79-57344-34036 - An unknown error has occurred.

any idea?