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Veritas.com
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A failure occurred querying the Writer status

Rudolf_Amarlapu
Level 4

‎10-27-2005 09:39 AM

I have encountered a backup failure with a brandnew Win2003 server with Veritas 9. The message said "A failure occurred querying the Writer status" during the backup of Shadow Copy Components. It happened one day and then again 3 days later. Can anyone help me with this? What does this error mean?
5 REPLIES 5

Renuka_-
Level 6
Employee

‎11-01-2005 03:46 AM

Hello,
Please refer to the following technotes: http://support.veritas.com/docs/261993
http://support.veritas.com/docs/278212

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.
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Rudolf_Amarlapu
Level 4

‎11-04-2005 03:29 PM

I have looked at that document but I do not have the second error on OFO. The only error I get is "A failure occurred querying the Writer status." Also running that command "vssadmin list writers" right after backup failure is not very feasible. I have also tried restarting the server to no avail.

I have however tried the following command to re-register the file ole32.dll according to a post elsewhere.

c:\regsvr32 ole32.dll

This seems to have fixed the problem for 3 days but it came back. I am not sure if this fix had anything to do with 3 successful backups or it was a coincidence.

Does anyone have any other ideas?
Thanks.
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Renuka_-
Level 6
Employee

‎11-15-2005 03:10 AM

hello,
You need to run the command "vssadmin list writers" after the backup to check the writer status. Also please check the result using NT backup.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.
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Henrik_B__Haugs
Level 3

‎11-15-2005 05:05 AM

Hi,

I've seen the exact same error on several servers.
Here we have (so far) solved the issue by removing the Shadow Copy... checkmark in the selection list and then setting it again.

This has been done for all servers in the selectionlists.

Hope it helps

/Haugstrup
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Renuka_-
Level 6
Employee

‎11-15-2005 05:09 AM

hello,
Also please try applying SP4a: http://support.veritas.com/docs/280008
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.
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