10-05-2011 02:12 AM
Hello,
Please, need support. I have a Symantec BE 2010 R3 installed on the server. It seems to be working good. But sometimes, when any operation started, I get event in Windows Event Log for every 2 seconds:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 05.10.2011 12:01:52
Event time (UTC): 05.10.2011 9:01:52
Event ID: 07d336ebf033436d8296a725b587822b
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: 8622472bbd704c6789fedb4e0838370d-135716-129622789115542275
Trust level:
Application Virtual Path: /CRF
Application Path: C:\ProgramData\Symantec\CRF\8622472bbd704c6789fedb4e0838370d\
Machine name: BS11
Process information:
Process ID: 1864
Process name: beserver.exe
Account name: ALUTECH\bs11_sbe_user
Exception information:
Exception type: HttpException
Exception message: Server cannot access application directory 'C:\ProgramData\Symantec\CRF\8622472bbd704c6789fedb4e0838370d\'. The directory does not exist or is not accessible because of security settings.
Request information:
Request URL: http://127.0.0.1/CRF/CRF.aspx?DataFile=C:\Users\bs11_sbe_user\AppData\Local\Temp\8622472bbd704c6789fedb4e0838370d\Data.xml&RDLFile=C:\Users\bs11_sbe_user\AppData\Local\Temp\8622472bbd704c6789fedb4e0838370d\RDL.rdl
Request path: /CRF/CRF.aspx
User host address: 127.0.0.1
User:
Is authenticated: False
Authentication Type:
Thread account name: ALUTECH\bs11_sbe_user
Thread information:
Thread ID: 19
Thread account name: ALUTECH\bs11_sbe_user
Is impersonating: False
Stack trace: at System.Web.HttpRuntime.EnsureAccessToApplicationDirectory()
at System.Web.HttpRuntime.HostingInit(HostingEnvironmentFlags hostingFlags)
If I restart SBE services - the events stopping to appear.
Please advice what to do about it.
Thanks in advance.
10-05-2011 03:43 AM
Please refer to this technote who Cause section and Solution section discusses about this issue
http://www.symantec.com/docs/TECH128625 : Backups failing with error "The media server was unable to connect to the Remote Agent on machine SERVERNAME."
Thanks,
-Sush...
10-10-2011 12:09 AM
Unfortunately, re-installing of NET Framework didnt help.
Btw, if it will help, I use Windows 2008 R2 ...