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Access is denied to Remote Agent. Check the logon account for specific det

Ray_LaMarca
Not applicable
I have a job that I run in BE v10.0 that when the job goes to Sunday I receive the error message on some of my servers. Access is denied to Remote Agent. Check the logon account for specific details. However if I run the job any other day of the week, it reuns fine so I know the settings on teh job are correct. If I do a test of the logon credentials within the job they test out fine. I looked at some technical articles and made sure the services are running with the local system account. I do not understand why my jobs run on Sunday's do not work correctly. But each weekday they do.
1 REPLY 1

Ashutosh_Tamhan
Level 6
Hi Ray,

- This might be a credentials issue.
I suggest you to create a new account (just for test purpose) with Domain Admin / local Admin rights. Start the services with the new user.
- Observe the backups.

- You also might wanna try reinstalling the remote agents.
http://seer.support.veritas.com/docs/265736.htm

========================
Additional Information :

For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:

Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

Regards,
Ashutosh

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