Catalog errors reading DLT1 tape on SDLT drive

[Dennis_Hattan]

We have two sites using Veritas 9.1. One site has SDLT320 Quantum tape drive and SDLT tapes and the other a BNCHMARK DLT1 tape drive using DLTIV tapes. We are looking to read the DLTIV tape on the SDLT drive and are able to inventory the tape but not able to catalog the contents of the tape. We are receiving a FAILED status stating "Final error: 0xa - The environment is incorrect.".

Can anyone out there point me to how I can catalog the DLT1 tape on a SDLT320 drive?

Thanks much, Dennis Hattan

[Rucha_Abhyankar]

Hello,

1) Please ensure that the device is listed in the Hardware Compatibility List . Refer the link given below for the same.

a.

http://support.veritas.com/docs/271383

b.

http://support.veritas.com/docs/271382

2) If you are not using Veritas tape drivers, we recommend you to use them.

3) If you are using Veritas tape drivers, please confirm that they are the latest ones.

For further details please refer to the technote:



http://support.veritas.com/docs/273853

4) It is also advised to update the firmware of the device .

5) Deselect "Use storage media based catalogs" from Tools> Options>Catalogs

Since hardware is different, and if
hardware compression was also used, you would need to use the same type of hardware/firmware in order to restore that tape.

6) Rename the catalog directory to .old and restart the Backup Exec services.

7) Then run a catalog job and verify the results.

======================


Additional Information :


For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

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