Active Directory Service is not responding. Backup set canceled

[Jason_Kumar]

Hi I have a problem backing up our DC. Some Directories are backed up. No other DC were being backed up at this time. Has anyone else experiencing a similar problem?

C: Volume Partial Backup

Backed up 1790 files in 76 directories.
Processed 232053957 bytes in 4 minutes and 20 seconds.
Throughput rate: 51.1 MB/min

AD System State Backup Failed.

Error:

V-79-57344-65072 - Active Directory Service is not responding. Backup set canceled

[shweta_rege]

Hello,


1) Please check if the Remote agent has been installed correctly on the remote system and its version is same as Backup Exec version(10d).If not then reinstall the remote agent.

2) Add the IP address and Host name of the Remote server to LMHOSTS file and HOSTS file on media server and IP address and Host name of the Media server to LMHOSTS file and HOSTS file on Remote Server. To do this, you will need to locate the lmhosts.sam file and edit it with notepad. Add the target servers name to bottom of the file, and save. This might require a reboot for it to get loaded in to the system.

3) Please check if the Port 10000, which is the default port used by NDMP(Network Data Management Protocol) is not used by any other application. If it is used by another application, please follow the steps given in the following Technote:
TITLE: How to change the port that NDMP uses in VERITAS Backup Exec 9.x for
Windows Servers

http://seer.support.veritas.com/docs/255498.htm



Thank You,

Shweta