An unknown error occurred on "dedup storage folder 001:1"

[PoohZai]

hi,

Error below and refer to

http://www.symantec.com/business/support/index?page=content&id=TECH146013&actp=search&viewlocale=en_...

it mention to resync with target folder. any one can let me know how to do it?

thanks a lot.

 

[pkh]

As the document says, if you want to do a re-sync, you should contact Symantec Tech Support.  The procedure is probably quite complicated or drastic and doing it on your own may mean damaging your dedup folder irreparably.

[dedupe-works]

If this is BE 2010 R2 and the shared dedupe folder was removed and re-added, then yes the doc applies.

The sync problem was resolved in BE 2010 R3.

In either case, I strongly urge you to create a support case for this issue.