Application bengine.exe Version 9.1.4691.42 Module ntdll.dll ID 1000

[584205587]

hello,
by restart of Windows 2003 Server beengine crash ?

Message:
Fehlgeschlagene Anwendung bengine.exe, Version 9.1.4691.42, fehlgeschlagenes Modul ntdll.dll, Version 5.2.3790.0, Fehleradresse 0x00013b28.

Updates installed, function of BE o.k.

What happend ?
What can I do ?

Bye
Ralf Walter

[Renuka_-]

Hello,
A few thinks to check to resolve this error are:
1. In Backup Exec go to Tools> Options> Preferences and see if "Display Progress Indicators" is checked. If so uncheck the check box for "Display Progress Indicators" and click on the "OK" button to apply the change
2. Try renaming the "Catalogs" folder.

* Stop all Backup Exec services
* Go to Root Drive:\\Program Files\VERITAS\Backup Exec\NT
* Rename the "Catalogs" folder to "Catalogs_OLD"
* Start all of the backup Exec Services

3. If the above steps do not help download an run Microsoft Component Checker and verify there are no miss matched DLL's for MDAC.

[Sheetal_Risbood]

Hi,

In reference to our previous reply to your post, we would request you to update us on the progress.

However, if we do not receive your intimation within two business days, this post would be assumed answered and archived.


Thanks.

[Sheetal_Risbood]

As per our previous reply, marking the case as assumed answered and moving it to answered questions pool.