BACKUP EXEC 15: RD 1000 Tape Drive Detected as External Removable Storage

[pxtian]

Hi,

I have 2 Backup Exec Servers. 

Same OS (WIndows Server 2012 Standard)

Same Tape Drive and driver (Dell Powervault RD 1000)

Both OS Detect the Tape drive in device manager

But on the server with BE 15 installed, it is detected as an external storage device and therefore, not detected inside BE.

I have uninstalled/reinstalled the driver and rebooted the server. It is still detected as a removable storage so BE cannot see it.

I know this is leaning towards an issue with the drive. But has anyone else experienced this?

[VJware]

Using the Configure Storage wizard, are you able to choose "Disk Cartridge" and configure the RDX device in BE ?

[pkh · Accepted solution]

The device should be detected as a removable external disk by Windows. You then have to create storage on it as Disk Cartridge Device. You cannot create Disk Storage on such devices

[pxtian]

That was quick. Thank you both! I was trying to detect it earlier as a "tape storage", not disk based storage -> Tape Cartridge.

:)