BE 11.0d install problems

[Mark_Craft]

I am have a problem with one server installing Backup Exec 11.0d, the install logs so the following:

12-17-2006,22:08:59 : Action 22:08:59: RB_ConfigInstall.
12-17-2006,22:09:01 : Action 22:09:01: ConfigInstall. Configuring Symantec Backup Exec. Please wait...
12-17-2006,22:09:05 : DISABLECANCEL
12-17-2006,22:09:05 : Executing RAMain_ConfigRAMain. Configuring Remote Administrator Console components.
12-17-2006,22:09:05 : Executing RAMain RegisterDlls.
12-17-2006,22:09:18 : Registering Dll: C:\PROGRA~1\Symantec\BACKUP~1\storex.ocx
12-17-2006,22:09:19 : Successful registration of C:\PROGRA~1\Symantec\BACKUP~1\storex.ocx
12-17-2006,22:09:19 : Registering Dll: C:\PROGRA~1\Symantec\BACKUP~1\pvcalendar.ocx
12-17-2006,22:09:20 : Successful registration of C:\PROGRA~1\Symantec\BACKUP~1\pvcalendar.ocx
12-17-2006,22:09:20 : Registering Dll: C:\PROGRA~1\Symantec\BACKUP~1\libvxNotificationUI3U.dll
12-17-2006,22:09:20 : BERegisterDll: Failed to call registration function.
12-17-2006,22:09:20 : V-225-122: Error configuring RA main module ***To search for information about this error, click here
12-17-2006,22:09:20 : Action ended 22:09:20: InstallFinalize. Return value 3.
12-17-2006,22:09:21 : Action 22:09:21: Rollback. Rolling back action:

If anyone can help with this errror please let me know.

[Simon_1976]

I found two similar issue:

http://support.veritas.com/docs/264720
http://support.veritas.com/docs/277347

Just for your reference, because the dll file which failed to register is different.

[Asma_Tamboli]

Hello,


Please try running the installation after registering the atl.dll file as mentioned in the following Document:

http://support.veritas.com/docs/277347

Regards!

[Mark_Craft]

Thanks for the help, but I worked through both articles and no luck, I still get the same result. I also tried to copy all files from the install on an Identical server and tried to register it manually and still no luck.

[padmaja_rajopad]

Hi,

Try registering the libvxNotificationUI3U.dll with regsvr32 command..


Regards
Padmaja

[Dash3in1]

Hi,

I have the same problem. The error code V-225-122 does not seem to exist.

Registering libvxNotificationUI3U.dll with regsvr32 is not an option, because the file is deleted during the rollback of the installation.

Please help!

Simon.

[Dash3in1]

The issue seems to be solved by granting the Administrators group every possible permission on the registry. But I don't know which one did the trick...