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BE 12.5 "ready; No idle devices are available"

wileycoyote76
Not applicable

Hello,

I have downloaded and implemented 12.5 trial, I have installed an old tape loader driver. This is an SDLT 320 drive. I have searched for the last few days here as well as google to find a resolution but I am at a stand still.

I have changed the registry entry HKLM|Software|Symantec|backup Exec|server|LoadBalaceBehavior to 1 instead of 0.

I have the windows drivers set as "unknown loader" as all of the post state.

I can inventory, format and do any task associated with the drive itself.

 

The problem I have is that when I try to inventory the library I get the "ready; No idle devices are available" message and it sits there and does nothing.

I have contacted overland and they have had me run some tests, everything came back fine.

 

I will NOT be purchasing this software unless I know that I can do a restore from the older tapes that we have this is imparitive to our operations.

 

Any help would be greatly appreciated.

 

Thank you

3 REPLIES 3

Lively
Level 5

Did you install the drivers using the driver wizard in Backup Exec yet?

HAMZAOUI_Omar
Level 5
Partner Accredited

Hi,

 

Before all operations in BE, you must be to install tape driver on windows.

What isexactly your tape model ? and OS version

Steve_W_
Level 6
Employee Accredited

Please take a look at the technote below.  I have seen this resolution resolve this issue. 

http://support.veritas.com/docs/308627