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BE 2010R2 backup VMware Exchange and SQL Server

Jacky_Wu
Level 3

Software is BE 2010 R2.

Backup Exchange and SQL Server based on VMware.

Errors:

Click an error below to locate it in the job log

 

Backup- VMVCB::\\10.10.3.20\VCGuestVm\(DC)China, Xiamen(DC)\vm\cnxiaexc01
 - Error. Cannot backup directory \zzzVirtApp000zzz and its subdirectories.

 

Backup- VMVCB::\\10.10.3.20\VCGuestVm\(DC)China, Xiamen(DC)\vm\cnxiasql01
V-79-57344-65247 - Error. Cannot backup directory \zzzVirtApp000zzz and its subdirectories.

Is there solution for it?

4 REPLIES 4

ZeRoC00L
Level 6
Partner Accredited

I would recommend to install BE 2010 R3 SP1, you can reuse your current license keys, in fact, you can do an inplace upgrade.

(Do you have an BE SQL & Exchange agent ?)

http://www.symantec.com/business/support/index?page=content&id=TECH128831

pkh
Moderator
Moderator
   VIP    Certified

It could be you are facing these problems.

http://www.symantec.com/docs/TECH169958

http://www.symantec.com/docs/TECH163814

Install RAWS in these VM's and backup them up as if they are physcal machines.

Jacky_Wu
Level 3

I check the LiveUpdate. There are not updates anymore. The version of BE I used is Version 13.0 Rev. Yes I have installed the SQL&Exchange Agent on them.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

LiveUpdate should just notify you of an upgrade...not download it for you as it's over 3GB in size.

Download the ISO here:https://www4.symantec.com/Vrt/offer?a_id=91523 .

Once done, grab a copy of the Data/Catalogs folders after stopping the BE services and then run the upgrade.

You can then run LiveUpdate to install BE 2010 R3 SP1, and then run LU again to install the latest patches. Do a push-install to your remote servers, and rerun the backup.

 

Thanks!