03-01-2018 07:51 AM
Hello,
i cant uninstall Backup Exec 2012, i get this Errors:
03-01-2018,14:50:41 : Failed to execute C:\Program Files\Symantec\Backup Exec\UnregisterRequester.exe with error 1.
03-01-2018,14:50:53 : Failed to delete volume mount point C:\Program Files\Symantec\Backup Exec\PDDE_Volume. Error: 123
03-01-2018,14:51:55 : User: The setup must update files or services that cannot be updated while the system is running. If you choose to continue, a reboot will be required to complete the setup.
03-01-2018,14:52:08 : Symantec Tape Device drivers are not supported for 64-bit platforms. There are no drivers to remove.
03-01-2018,14:52:09 : Warning:You must restart the computer before reinstalling Backup Exec.
03-01-2018,14:52:09 : Failed to unload the VirtFile driver, Error : 0
03-01-2018,14:52:09 : WARNING: This might trigger a reboot request.
THX
03-01-2018 08:52 AM
Have you tried disabling the Backup Exec services (including Dedupe services), reboot, and then try the removal?
03-01-2018 09:37 AM
Hello,
all services disabled, Server reboot -> error