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BE 2015 During Granular Recovery Technology (GRT) operations, the necessary boot configuration files could not be loaded.

D0M
Not applicable

I have the following issue: (i have not found anyone with a scenerio like mine)

V-79-40960-38531 - During Granular Recovery Technology (GRT) operations, the necessary boot configuration files could not be loaded. Backups that were enabled for GRT may not be available for restore.

https://support.symantec.com/en_US/article.tech217008.html

Their provided solutions do not work, here is my scenerio:

I upgraded from BE 2012 to BE 2015. All backups worked fine in 12. Server is Win 2008, backed up machines are VMs on 5.5. On a particular backup, of two Win 2008 R2 servers that are DC's, one server gets the above "exception" and the other works fine. They are near identical servers.

I can see no reason this exception would be thrown. It use to work fine with no change in the server or backup settings. Ive done the "solution" by turning the VM off and leaving it off during the back. Did not work.

 

Any ideas? Thanks!

 

2 REPLIES 2

lmosla
Level 6

Try running a separate job for the server with the exception.

VJware
Level 6
Employee Accredited Certified

Any errors / warnings logged in the event viewer of the VM ? If possible, pls PM me the Application & System logs. Thanks.