BE 9.1 - Overwrite Media Hangs with 'loading media' message

[570915942]

If I select 'Append to media', the job will backup without any problems. If I select 'Overwrite media', the job will hang on 'loading media' and never reached the 'running' stage...any ideas?

[Ken_Putnam]

Sounds like the job is looking for an Overwriteable Tape.

Are there any alerts?

if you inventory the mounted tape before the job starts, does the volume info show up in Blue (UnProtected) or Black (Over-writable)

[Sharvari_Deshmu]

Hello,


Usually, in most of the cases, the "" error is observed due to configuration settings of Overwrite protection and append periods or if there is no free space on the media. Sometimes, this error happens if data to be backed up exceeds the capacity of the tape.

Please have a look at the technote below:
An explanation of the "Overwrite Protection Period" and the "Append Period"

http://support.veritas.com/docs/237374

The following guidelines will be useful to resolve this issue:
- Perform a small backup and verify if the problem appears for this backup. This will isolate the exact cause of the issue due to data size.
- Move the media on which you intend to perform an overwrite operation into Scratch Media and then configure the backup job.
NOTE: Do not move the fresh tape or scratch tape into media set before running a backup job. Specify the Media set name when configuring the backup job properties. This will write the "Overwrite Protection Period"and "Append Period"to the tape header after the backup job finishes.
- To isolate the exact cause of this issue, make sure that all the data to be backed up is accommodated on the respective media. Please ensure that there is enough free space left on the tape. Refer to the following technote:
Title: How to determine the total bytes written to a piece of media within VERITAS Backup Exec http://seer.support.veritas.com/docs/235307.htm
- Following technote details on how to configure Backup Exec for Windows Server to respond automatically to alerts:
Title: How to configure VERITAS Backup Exec (tm) 9.x for Windows Servers to respond to alerts automatically Please respond to any pending alerts
http://support.veritas.com/docs/254685
This issue could also occur due to SCSI hardware issue.
http://seer.support.veritas.com/docs/251466.htm

Thanks,

[Sheetal_Risbood]

Hi,

In reference to our previous reply to your post, we would request you to update us on the progress.

However, if we do not receive your intimation within two business days, this post would be assumed answered and archived.


Thanks.

[Sheetal_Risbood]

Archiving the post as per our previous reply