Failed to create XBSA object - 3

[baumkuchen]

Hello, I am trying to run a postgresql backup in a Linux environment and i'm getting error message

"Failed to create XBSA object - 3"

Does anyone know how to solve this?

----------------------------------------------------------------LOG-----------------------------------------------------------------------------------

2023-09-04 16:08:43 DEBUGS: DB_PORT => 5432
2023-09-04 16:08:43 DEBUGS: DB_USER => postgres
2023-09-04 16:08:43 DEBUGS: MASTER_SERVER_NAME => centervtl
2023-09-04 16:08:43 DEBUGS: NBPGSQL_LOG_LEVEL => 4
2023-09-04 16:08:43 DEBUGS: OPERATION => backup
2023-09-04 16:08:43 DEBUGS: PGSQL_LIB_INSTALL_PATH => /usr/lib64
2023-09-04 16:08:43 DEBUGS: POLICY_NAME => testpgsql
2023-09-04 16:08:43 DEBUGS: SCHEDULE_NAME => FULL
2023-09-04 16:08:43 DEBUGS: Loading PostgreSQL library - /usr/lib64/libpq.so
2023-09-04 16:08:43 INFO: PostgreSQL data directory: /var/lib/pgsql/data
2023-09-04 16:08:43 DEBUGS: PostgreSQL archive_command: test ! -f /var/lib/pgsql/arc%f && cp %p /var/lib/pgsql/arc/%f
2023-09-04 16:08:43 INFO: PostgreSQL WAL directory: /var/lib/pgsql/arc
2023-09-04 16:08:44 DEBUGS: Logical Volume Device Name: /dev/mapper/rhel-root
2023-09-04 16:08:48 DEBUGS: Logical Volume Name: root
2023-09-04 16:08:48 DEBUGS: Volume Group Name: rhel
2023-09-04 16:08:48 DEBUGS: LVM snapshot command: sudo lvcreate --snapshot --name pgsqlsnap_1693811327 --size 1MB /dev/rhel/root
2023-09-04 16:08:48 DEBUGS: Snapshot Device Name: /dev/rhel/pgsqlsnap_1693811327
2023-09-04 16:08:48 DEBUGS: Snapshot FileSystem Type: xfs
2023-09-04 16:08:48 DEBUGS: Mount Point: /
2023-09-04 16:08:48 INFO: Snapshot Mount Dir: /mnt/pgsqlsnap_1693811327/var/lib/pgsql/data
2023-09-04 16:08:49 INFO: Backup initiated from XBSA ...
2023-09-04 16:08:49 INFO: PostgreSQL version: 9.2.24
2023-09-04 16:08:49 INFO: PostgreSQL database backup is in progress...
2023-09-04 16:08:50 ERR: Failed to create XBSA object - 3
2023-09-04 16:08:50 ERR: Error! The backup has failed.
2023-09-04 16:08:50 ERR: Error occurred while performing backup
2023-09-04 16:08:50 DEBUGS: Unmounted the snapshot directory: /mnt/pgsqlsnap_1693811327
2023-09-04 16:08:51 DEBUGS: Removed the mount directory: /mnt/pgsqlsnap_1693811327
2023-09-04 16:08:51 DEBUGS: Removed the snapshot: pgsqlsnap_1693811327: Logical volume "pgsqlsnap_1693811327" successfully removed

[Michal_Mikulik1 · Accepted solution]

Hello,

I presume it is a new setup, not setup which was previously working, yes? There can be more things which could be misconfigured. Have you followed PostgreSQL Admin Guide for the configuration and have you tried its Troubleshooting chapter first? 

https://www.veritas.com/support/en_US/doc/129277259-129955710-0/v129277288-129955710

Regards

M.

[baumkuchen]

Yes, I set it up the same as the guide and tried to solve it with the Trouble Shooting chapter

I've couldn't find related logs except the logs at  install_path/nbpgsql.log

I've tried to find XBSA  and followed the location of the guide(<NetBackup_install_path>/netbackup/logs/exten_client), but there was nothing.

[baumkuchen]

I've found additional error logs at the exten_client.

--------------------------------------------------------------------LOG--------------------------------------------------------------------

09:42:25.921 [8382] <16> CreateNewImage: ERR - serverResponse() failed
09:42:25.921 [8382] <16> VxBSACreateObject: ERR - Could not create new image with file /PGSQL/PG_VERSION.
09:42:25.921 [8382] <8> close_image: Session being terminated abnormally, cleaning up
09:42:25.921 [8382] <4> close_image: INF - backup FAILED
09:42:25.921 [8382] <4> close_image: INF ---- end of Backup ---
09:42:25.921 [8382] <16> Backup: BSACreateObject: System detected error, operation aborted.
09:42:25.921 [8382] <2> bsa_CloseDebugFD: DBG - bCloseDebug flag is set.
10:10:48.090 [10426] <16> serverResponse: ERR - server exited with status 241: the specified schedule is the wrong type for this request
10:10:48.091 [10426] <16> CreateNewImage: ERR - serverResponse() failed
10:10:48.091 [10426] <16> VxBSACreateObject: ERR - Could not create new image with file /PGSQL/PG_VERSION.
10:10:48.091 [10426] <8> close_image: Session being terminated abnormally, cleaning up
10:10:48.091 [10426] <4> close_image: INF - backup FAILED
10:10:48.091 [10426] <4> close_image: INF ---- end of Backup ---
10:10:48.091 [10426] <16> Backup: BSACreateObject: System detected error, operation aborted.
10:10:48.091 [10426] <2> bsa_CloseDebugFD: DBG - bCloseDebug flag is set.

[baumkuchen]

I've solved this issue by editing SCHEDULE_NAME in the nbpgsql.conf

Thanks!