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Veritas.com
Support

BE attempting to backup non-existant mailbox

Chris_Smith_2
Level 3

‎07-13-2005 09:13 AM

We're running Server 2003 Standard with Exchange 2003 and BE 9.1 build 4691. We've split the backup into 2 seperate jobs; Full system without mailboxes, and then just the mailboxes.

The mailbox backup fails with the "Directory not found. Can not backup directory Martha Mulvany and its subdirectories." I believe this failure has happened since the user was deleted. (logs are unavailable to be sure)

The user Martha Mulvany no longer exists. She was deleted over a month ago. The mailbox retention time in exchange is set to 0. Checking in System Manager, the mailbox does not exist. Checking in the BE Selection list for the mailboxes, Martha's mailbox is not in the list.
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1 REPLY 1

Asma_Tamboli
Level 6

‎07-14-2005 09:59 AM

Hi,

Ensure that the mailbox is not listed in the selection list:
Click on the text format in the backup Job Properties(view format) ,
check for the entry of the mailbox, in case it is there, unselect it.

Try creating a new selection list if it does not help.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
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