I'm running BE 9.1 - 4691 SP2 with hotfix 47 installed on a w2k SP4 box. One of the servers I need to backup is a w2k3 (no SP) server running Exchange 2003 SP1. This combination had been running flawlessly for about 8 months when I suddenly lost the ability to attach to the w2k3 box. There were no changes to our environment, BE accounts or passwords, etc. - it just stopped working. I do have a w2k server running Exchange 5.5 that I am still able to backup. I also have a number of other w2k3 servers that I can backup, but none of those are running Exchange.
I have verified that port 10000 has no conflicts on either server. I also have enabled "Restrict Anonymous" on both servers. I have also run a DB repair on the media server. The BE service account has a unique and tested mailbox that is not hidden from the GAL.
Currently, if I try to set up a new job for the w2k3 Exchange server, BE hangs when clicking on the "+" to expand drives for the server. The BE services must be killed and restarted to recover from this condition.
I have debugging turned on on both servers. This first listing is from the media server.
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a9c 06/09/2005 18:56:44: FS_InitFileSys
a9c 06/09/2005 18:56:44: loaded bedsnt5.dll
a9c 06/09/2005 18:56:44: loaded bedssql2.dll
a9c 06/09/2005 18:56:44: loaded bedsagnt.dll
a9c 06/09/2005 18:56:44: loaded bedssms.dll
a9c 06/09/2005 18:56:44: loaded bedsxchg.dll
a9c 06/09/2005 18:56:44: loaded bedsxese.dll
a9c 06/09/2005 18:56:44: loaded bedsmbox.dll
a9c 06/09/2005 18:56:44: loaded bedspush.dll
a9c 06/09/2005 18:56:44: loaded bedssmsp.dll
a9c 06/09/2005 18:56:44: loaded bedsnote.dll
a9c 06/09/2005 18:56:44: loaded bedsmdoc.dll
a9c 06/09/2005 18:56:44: loaded bedsupfs.dll
a9c 06/09/2005 18:56:44: loaded bedsshadow.dll
a9c 06/09/2005 18:56:44: Initializing FSs
a9c 06/09/2005 18:56:44: This is NOT an Exchange server.
a9c 06/09/2005 18:56:44: FS 12 failed to initialize: -489
a9c 06/09/2005 18:56:44: unloading bedsmbox.dll
a9c 06/09/2005 18:56:44: first load attempt of esebcli2.dll failed: The specified module could not be found.
a9c 06/09/2005 18:56:44: ESE_InitPlatinum loaded esebcli2.dll from D:\appwin32\Exchsrvr\bin\esebcli2.dll.
a9c 06/09/2005 18:56:44: Initializing SNMP traps
a9c 06/09/2005 18:56:44: Catalog path: D:\AppWin32\backup_exec_91\Catalogs\
a9c 06/09/2005 18:56:44: Data path: D:\AppWin32\backup_exec_91\Data\
a9c 06/09/2005 18:56:44: Log file root: BEX
a9c 06/09/2005 18:56:44: Software Edition: SOFTWARE_EDITION_DATACENTER_MULTI
a9c 06/09/2005 18:56:44: NSE: 0
a9c 06/09/2005 18:56:44: Authorized Agents:
a9c 06/09/2005 18:56:44: AUTH_AGENT_DOS
a9c 06/09/2005 18:56:44: AUTH_AGENT_WIN16
a9c 06/09/2005 18:56:44: AUTH_AGENT_OS2
a9c 06/09/2005 18:56:44: AUTH_AGENT_WIN95
a9c 06/09/2005 18:56:44: AUTH_AGENT_UNIX
a9c 06/09/2005 18:56:44: AUTH_AGENT_MAC
a9c 06/09/2005 18:56:44: AUTH_AGENT_XCH
a9c 06/09/2005 18:56:44: AUTH_AGENT_ESE
a9c 06/09/2005 18:56:44: WinNT information: 5.0 (2195) SP 4.0 "Service Pack 4"
a9c 06/09/2005 18:56:44: WinNT ProductType: 3 "ServerNT"
a9c 06/09/2005 18:56:44: WinNT ProductSuite: 0x0110
a9c 06/09/2005 18:56:44: Terminal Server
a9c 06/09/2005 18:56:44: Server listening on RPC endpoint 'BackupExecJobRunner'
a9c 06/09/2005 18:56:44: Server listening on RPC endpoint 'BackupExecSelectionService'
a9c 06/09/2005 18:56:44: Running... 'Q' to stop
800 06/09/2005 18:56:44: JobStatus thread starting
6dc 06/09/2005 18:57:41: DS_LogonSelectionService: XXX\XXXBackupExec
b94 06/09/2005 18:57:41: DsWorkerThread starting as XXX\XXXBackupExec
b94 06/09/2005 18:57:41:
SMSAPIShim: Using BESMDR.DLL.
b94 06/09/2005 18:57:42: Informational: Restrict Anonymous Support is enabled
b94 06/09/2005 18:57:42: Informational: Restrict Anonymous Support is enabled
b94 06/09/2005 18:57:42: Informational: Restrict Anonymous Support is enabled
b94 06/09/2005 18:57:42: Informational: Restrict Anonymous Support is enabled
b94 06/09/2005 18:57:42: Informational: Restrict Anonymous Support is enabled
b94 06/09/2005 18:57:42: Informational: Restrict Anonymous Support is enabled
b94 06/09/2005 18:57:42: Active Directory is Offline
b94 06/09/2005 18:57:42: Boot drive is C:, status is 0
b94 06/09/2005 18:57:42: AddESE_DLEs( )
b94 06/09/2005 18:57:42: AddESE_DLEs for sever name SXXXXAP04M
b94 06/09/2005 18:57:42: HrESEBackupRestoreGetRegistered: SXXXXAP04M, NULL = 0xc7ff07d7
b94 06/09/2005 18:57:42: ESE_GetBackupAnnotations returned 0xc7ff07d7
b94 06/09/2005 18:57:42: SQL2_FindDrives - the default SQL Service is not running on SXXXXAP04M.
b94 06/09/2005 18:57:42: SQL2_FindDrives - checking named instance BKUPEXEC.
b94 06/09/2005 18:57:42: SQL2_FindDrives - Sorry, SQL 2000 Agent not autherized.
b94 06/09/2005 18:57:42: SQL2_FindDrives - checking named instance BKUPEXECDLO.
b94 06/09/2005 18:57:42: SQL2_FindDrives - Sorry, SQL 2000 Agent not autherized.
b94 06/09/2005 18:57:42: Utility Partition/Partition's found on this system.
b94 06/09/2005 18:57:45: Attach to Microsoft Windows Network
b94 06/09/2005 18:57:45: Detach from Microsoft Windows Network
b94 06/09/2005 18:57:53: Attach to XX
b94 06/09/2005 18:57:53: Detach from XX
6dc 06/09/2005 18:59:33: NDMP version 3 connection CONNECTED
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This is the output from the Exchange server.
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ebc 6/9/2005 18:56:20: Opening debug log C:\Program Files\VERITAS\Backup Exec\RANT\logs\SXXXXP1002M-beremote19.log
f78 6/9/2005 18:56:20: FS_InitFileSys
f78 6/9/2005 18:56:20: loaded bedsnt5.dll
f78 6/9/2005 18:56:20: loaded bedssql2.dll
f78 6/9/2005 18:56:20: loaded bedsxchg.dll
f78 6/9/2005 18:56:20: loaded bedsxese.dll
f78 6/9/2005 18:56:20: loaded bedsmbox.dll
f78 6/9/2005 18:56:20: bedspush.dll could not be loaded: The specified module could not be found.
f78 6/9/2005 18:56:20: loaded bedsnote.dll
f78 6/9/2005 18:56:20: loaded bedsmdoc.dll
f78 6/9/2005 18:56:20: loaded bedsupfs.dll
f78 6/9/2005 18:56:20: loaded bedsshadow.dll
f78 6/9/2005 18:56:20: bedsagnt.dll could not be loaded: The specified module could not be found.
f78 6/9/2005 18:56:20: loaded bedssms.dll
f78 6/9/2005 18:56:20: loaded bedssmsp.dll
f78 6/9/2005 18:56:20: Initializing FSs
f78 6/9/2005 18:56:20: Mailbox: InitializeDAPI failed.
f78 6/9/2005 18:56:20: first load attempt of esebcli2.dll failed: The specified module could not be found.
f78 6/9/2005 18:56:20: ESE_InitPlatinum loaded esebcli2.dll from D:\appwin32\Exchsrvr\bin\esebcli2.dll.
ebc 6/9/2005 18:56:21: Running... 'Q' to stop
1128 6/9/2005 18:59:33: Successfully impersonated XXX\XXXBackupExec
1128 6/9/2005 18:59:33: WhoAmI( ) reports: XXX\XXXBackupExec
1128 6/9/2005 18:59:33: DS_OpenSelectionService
1128 6/9/2005 18:59:33:
SMSAPIShim: Couldn't load BESMDR.DLL. No SMS support is loaded.
1128 6/9/2005 18:59:33: Informational: Restrict Anonymous Support is enabled
1128 6/9/2005 18:59:33: Informational: Restrict Anonymous Support is enabled
1128 6/9/2005 18:59:33: Informational: Restrict Anonymous Support is enabled
1128 6/9/2005 18:59:33: Parsed /os=SXXXXP1002M
1128 6/9/2005 18:59:33: o=u=con=mb=
1128 6/9/2005 18:59:33: Parsed /os=SXXXXP1002M
1128 6/9/2005 18:59:33: o=u=con=mb=
1128 6/9/2005 18:59:33: Informational: Restrict Anonymous Support is enabled
1128 6/9/2005 18:59:33: AddESE_DLEs( )
1128 6/9/2005 18:59:33: AddESE_DLEs for sever name SXXXXP1002M
1128 6/9/2005 18:59:33: HrESEBackupRestoreGetRegistered: SXXXXP1002M, NULL = 0x00000000
1128 6/9/2005 18:59:33: AreYouSureThisIsAnExchangeServer: SXXXXP1002M
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And that's where things sit until BE is killed on the media server. Any ideas? Thanks.