cancel
Showing results for 
Search instead for 
Did you mean: 

BE2010: Server Services does not start --> New Server

r2k
Level 2


Hi folks

here in the lab I've got the following problem:

We have one DC, one Exchange and on Backup Server. All servers are runnig 2008 R2 and the exchange is 2010.

So I've installed be2010 on the backup server. But the Backup Exec Server Services hangs on start. I thought I've done something wrong and reinstalled the server one again. But still no way.

The Server does not have any scsi or sas devices, i planed to use backup to disk for testing.

When I open sgmon I get the following information:

----------
************************************************************************
*****                    SGMon log for \\\\BCK1                    *****
*****                    Local Offset =-01:00                      *****
************************************************************************
PVLSVR:   [03.18.10 20:37:30] [0000]     BECRYPTO Base Address is BD00000
PVLSVR:   [03.18.10 20:37:30] [0000]     BECryptoInit: Initialized locks for SSL callbacks
PVLSVR:   [03.18.10 20:37:30] [0000]     BECryptoInit: BECrypto non-FIPS mode successfully enabled.
PVLSVR:   [03.18.10 20:37:30] [0000]     Checking service rights and pending reboots.
PVLSVR:   [03.18.10 20:37:30] [0000]     Checking for pending install reboot.
PVLSVR:   [03.18.10 20:37:30] [0000]         Pending install reboot not detected.
PVLSVR:   [03.18.10 20:37:30] [0000]     Checking to see if start up checks have been disabled.
PVLSVR:   [03.18.10 20:37:30] [0000]     No start up checks have been disabled.
PVLSVR:   [03.18.10 20:37:30] [0000]     Opening process token.
PVLSVR:   [03.18.10 20:37:30] [0000]     Getting token SID.
PVLSVR:   [03.18.10 20:37:30] [0000]     Got current SID: 'S-1-5-21-3704271557-334000247-2578362776-500'.
PVLSVR:   [03.18.10 20:37:30] [0000]     Checking for local system account.
PVLSVR:   [03.18.10 20:37:30] [0000]     Got local system SID: 'S-1-5-18'.
PVLSVR:   [03.18.10 20:37:30] [0000]     Not running as local system account.
PVLSVR:   [03.18.10 20:37:30] [0000]     Checking for admin privileges.
PVLSVR:   [03.18.10 20:37:30] [0000]         Current user does have admin privileges.
PVLSVR:   [03.18.10 20:37:30] [0000]     Checking for specific required rights.
PVLSVR:   [03.18.10 20:37:30] [0000]         Checking for 'Backup Files and Directories' privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             LookupPrivilegeValue( ) found privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             Privilege is enabled.
PVLSVR:   [03.18.10 20:37:30] [0000]         Checking for 'Restore Files and Directories' privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             LookupPrivilegeValue( ) found privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             Privilege is enabled.
PVLSVR:   [03.18.10 20:37:30] [0000]         Checking for 'Create a Token Object' privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             LookupPrivilegeValue( ) found privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             Privilege is enabled.
PVLSVR:   [03.18.10 20:37:30] [0000]         Checking for 'Manage Auditing and Security Log' privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             LookupPrivilegeValue( ) found privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             Privilege is enabled.
PVLSVR:   [03.18.10 20:37:30] [0000]         Checking for 'Take ownership of files and other objects' privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             LookupPrivilegeValue( ) found privilege.
PVLSVR:   [03.18.10 20:37:30] [0000]             Privilege is enabled.
PVLSVR:   [03.18.10 20:37:30] [0000]         Not checking for 'Act as part of the operating system' privilege as it is not needed for this environment.
PVLSVR:   [03.18.10 20:37:30] [0000]     [2108] 03/18/10 20:37:29 "Cluster" key does not appear to be present in the registry
PVLSVR:   [03.18.10 20:37:30] [0000]     [2108] 03/18/10 20:37:29 Failed to open Microsoft cluster ()
PVLSVR:   [03.18.10 20:37:30] [0000]     [2108] 03/18/10 20:37:29 VCS cluster keys do not appear to be present in the registry
PVLSVR:   [03.18.10 20:37:30] [0000]     [2108] 03/18/10 20:37:29 Failed to open VCS cluster ()
PVLSVR:   [03.18.10 20:37:34] [0000]     [2152] 03/18/10 20:37:33.913 DriverConnect_ = DRIVER=SQL Server;SERVER=BCK1\BkupExec;DATABASE=BEDB;App=BEWS PVL"
PVLSVR:   [03.18.10 20:37:35] [0000]     EXECUTE: { CALL [dbo].[Client_View.Create] (?,?,?) }

        0: I  SLONG     0

        1: IO BINARY    {00000008-0001-0000-0000-000000000000}

        2: I  WCHAR     'Admin'
PVLSVR:   [03.18.10 20:37:35] [0000]     [2152] 03/18/10 20:37:35.529 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'Client_PKEY'. Cannot insert duplicate key in object 'dbo.Client'.
PVLSVR:   [03.18.10 20:37:35] [0000]     EXECUTE: { CALL [dbo].[Client_View.Create] (?,?,?) }

        0: I  SLONG     0

        1: IO BINARY    {00000008-0002-0000-0000-000000000000}

        2: I  WCHAR     'Backup Exec'
PVLSVR:   [03.18.10 20:37:35] [0000]     [2152] 03/18/10 20:37:35.588 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'Client_PKEY'. Cannot insert duplicate key in object 'dbo.Client'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-0001-0000-0000-000000000000}

        1: I  WCHAR     'Scratch Media'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.654 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-0002-0000-0000-000000000000}

        1: I  WCHAR     'Retired Media'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.688 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-0003-0000-0000-000000000000}

        1: I  WCHAR     'Cleaning Media'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.691 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-0004-0000-0000-000000000000}

        1: I  WCHAR     'Backup Exec and Windows NT Backup Media'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.696 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-0005-0000-0000-000000000000}

        1: I  WCHAR     'Backup Exec Archive Media'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.700 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-0006-0000-0000-000000000000}

        1: I  WCHAR     'Foreign Media'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.704 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:36] [0000]     EXECUTE: { CALL [dbo].[MediaSet_View.Create] (?,?,?,?) }

        0: IO BINARY    {00000009-03E8-0000-0000-000000000000}

        1: I  WCHAR     'Keep Data Infinitely - Do Not Allow Overwrite'

        2: I  SLONG     8765808

        3: I  SLONG     0
PVLSVR:   [03.18.10 20:37:36] [0000]     [2152] 03/18/10 20:37:35.708 23000 - [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY constraint 'MediaSet_PKEY'. Cannot insert duplicate key in object 'dbo.MediaSet'.
PVLSVR:   [03.18.10 20:37:37] [0000]     [2160] 03/18/10 20:37:37.582 PvlDevice::MonitorThreadProc()

            DateTimeSync: Local = 2010/03/18 20:37:37, System = 2010/03/18 19:37:37 GMT, Database = 2010/03/18 19:37:37 GMT
PVLSVR:   [03.18.10 20:37:38] [0000]     [2160] 03/18/10 20:37:37.724 [StorageManager::NagLicenseChecking()] Storage Manager not initialized
BESERVER: [03.18.10 20:37:46] [0000]     BECRYPTO Base Address is BD00000
BESERVER: [03.18.10 20:37:46] [0000]     BECryptoInit: Initialized locks for SSL callbacks
BESERVER: [03.18.10 20:37:46] [0000]     BECryptoInit: BECrypto non-FIPS mode successfully enabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2236] 03/18/10 20:37:46 -1 Starting beserver system service application
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Entered RpcXfaceServiceMain.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Sending start status to scm. (hint 300000)..
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 SetServiceStatus: state: SERVICE_START_PENDING check point: 1 wait hint: 300000
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Checking service rights and pending reboots.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Checking for pending install reboot.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Pending install reboot not detected.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Checking to see if start up checks have been disabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 No start up checks have been disabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Opening process token.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Getting token SID.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Got current SID: 'S-1-5-21-3704271557-334000247-2578362776-500'.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Checking for local system account.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Got local system SID: 'S-1-5-18'.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Not running as local system account.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Checking for admin privileges.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Current user does have admin privileges.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Checking for specific required rights.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Checking for 'Backup Files and Directories' privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         LookupPrivilegeValue( ) found privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         Privilege is enabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Checking for 'Restore Files and Directories' privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         LookupPrivilegeValue( ) found privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         Privilege is enabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Checking for 'Create a Token Object' privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         LookupPrivilegeValue( ) found privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         Privilege is enabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Checking for 'Manage Auditing and Security Log' privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         LookupPrivilegeValue( ) found privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         Privilege is enabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Checking for 'Take ownership of files and other objects' privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         LookupPrivilegeValue( ) found privilege.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1         Privilege is enabled.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1     Not checking for 'Act as part of the operating system' privilege as it is not needed for this environment.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Initializing ACE...
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Cblmanger, shutdown Immenient: started.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Cblmanger, shutdown Immenient: complete.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Cblmanger, check shutdown Ready: started.
BESERVER: [03.18.10 20:37:46] [0000]     [2260] 03/18/10 20:37:46 -1 Cblmanger, check shutdown ready: complete.
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 "Cluster" key does not appear to be present in the registry
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 Failed to open Microsoft cluster ()
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 VCS cluster keys do not appear to be present in the registry
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 Failed to open VCS cluster ()
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Initializing work queue...
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Read from Registry: DBTimeoutInSec=30 ServerInternal=0x0
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Server Connection String = Application Name=BEWS Server;Provider=SQLOLEDB.1;Integrated Security=SSPI;Persist Security Info=False;Initial Catalog=BEDB;Data Source=BCK1\BkupExec;Locale Identifier=1033;
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Initializing Persistent Store (BCK1\BkupExec, BEDB, Backup Exec Server, 30 seconds)...
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Attemp to GetMyPartition ComputerName=BCK1 PartitionID=0 PartitionGUID=33ed4409-b996-4d18-b471-f6d86b3f0974
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 InitializePartition() Data partition ID from registry=0
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 GetMyPartition() Data partition to use for 'BCK1' is 0
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 InitializePartition() returning 0x0
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Successfully GetMyPartition ComputerName=BCK1 PartitionID=0 PartitionGUID=33ed4409-b996-4d18-b471-f6d86b3f0974 OldComputerName=BCK1
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 InitializePartition() ok, partitionID=0, oldComputerName=BCK1
BESERVER: [03.18.10 20:37:47] [0000]     [2260] 03/18/10 20:37:47 -1 Creating Business Objects...
BESERVER: [03.18.10 20:37:48] [0000]     [2260] 03/18/10 20:37:47 -1 SetServiceStatus: state: SERVICE_START_PENDING check point: 2 wait hint: 300000
BESERVER: [03.18.10 20:37:48] [0000]     [2260] 03/18/10 20:37:47 00 VSN BO Initialization succeeded.
BESERVER: [03.18.10 20:37:48] [0000]     [2260] 03/18/10 20:37:47 -1 SetServiceStatus: state: SERVICE_START_PENDING check point: 3 wait hint: 300000
BESERVER: [03.18.10 20:37:48] [0000]     [2260] 03/18/10 20:37:47 -1 Server Configuration: Getting network configuration...
MMC:      [03.18.10 20:41:17] [0000]     2708: 2010-03-18 20:41:16.779 [CBS]                       IsCacheStillGood: True.
MMC:      [03.18.10 20:41:17] [0000]     2708: 2010-03-18 20:41:17.021 [Provider]                  [STAT] DISCOVERY: ComponentInstaller.Initialize() took '310.3234' msec(s) total.
MMC:      [03.18.10 20:43:20] [0000]     2708: 2010-03-18 20:43:20.056 [CBS]                       IsCacheStillGood: True.
 -------------------
Have you ever seen such a thing? Are there some other diagnostic utilities? The eventlog does not show any information about this.

Yours
Marco

1 ACCEPTED SOLUTION

Accepted Solutions

r2k
Level 2

I've reinstalled the server, gave him a new hostname (no more bck1) and everything works.... strange....

View solution in original post

2 REPLIES 2

r2k
Level 2

I've reinstalled the server, gave him a new hostname (no more bck1) and everything works.... strange....

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Interestingly enough, Symantec has 2 patches out at the moment which they advise people to install. I had the same problem...1 of them fixed it.

Laters!