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BEWS 10.0.5520.2 - not able to install any update

Jan_Jansen_3
Not applicable
I just installed the latest release of Backup Exec on a new installed Windows 2000 SP4 Server (German versions).
After rebboting several events appeared in the Windows eventlog, as in:
http://seer.support.veritas.com/docs/275924.htm

But when i try to install an update (SP1 or the Driver Update linked in the article) i always get an error message that the update cannot be installed because it is only compatible to version 10.0.

I tried runnng the License installer and installing again - same problem.
How to get rid of the messages and/or install updates?
Can anyone help?
1 REPLY 1

Renuka_-
Level 6
Employee
Hello,
Please install the latest drivers from this link:
Driver release 47 is now available for Backup Exec 10.0 build 5520.
http://support.veritas.com/docs/278408
Stop the RSM service.
Please write to us if the problem persists with these drivers also.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

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