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Veritas.com
Support

Job engine stops by itself, backups to network drives hang

Bill_Douglas_2
Not applicable

‎08-17-2005 08:34 AM

I have an intermittent problem where backup exec job engine stops, therefore I have to manually go in and make sure it is running every day. Also, backups to 2 separate remote machines hang for about 12 hours, then fail with 0:00 in the elapsed time column. When I attempt to go into the log, it says "the log file for this job may not be generated". I think these problems are related, as it appears that something is not running and therefore preventing the backup from running and creating a log. During these same times, tape backups work fine.
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1 REPLY 1

Sharvari_Deshmu
Level 6

‎08-19-2005 01:50 AM

Hello,

Please divide the backup job to isolate the issue.

Also we would like to know the exact error message with which the job fails?

Also to isolate any errors related to the device run the job on Backup to disk folder and then verify the result.


As the job engine service stops please see the technotes below to resolve the issue:

http://support.veritas.com/docs/258331
http://support.veritas.com/docs/275603


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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