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Backup Exec 12.5 can not restore MS office suit correctly

charx
Level 2
    I am running version 12.5, I am still in the testing stage of this software, so I am using the trail version.  I did a full (copy file) backup with Program file, Document and Setting, and System State selected.  I have Office 2007 suit installed on this machine I am backing up.  To test if the backup worked as I wanted to, I reinstall Windows XP SP2.  Push the remote agent to the machine, and I did a restore job with the option of "restore over existing files" for the restore existing files option.  When I finish the restore and restart the computer, the MS Office word and other programs would run but with the Windows installer showing "preparing to install" and it never install anything.  I also cannot uninstall the Office suit because Windows thinks I did not uninstall it correctly.  Does someone else run into this kind of problem?

    Another issue is that all the computers belong to the company's domain, and when I restore the computer, I have to take the computer out of the domain and put it back in again.  Or else I cannot log into any of the network users (which is basically everyone).

 

1 REPLY 1

Hemant_Jain
Level 6
Employee Accredited Certified

For actual testing of disaster recovery, i would suggest backup of entire c:\ and system state. The reason why i say entire c:\ is because applications would have their files spread across different folders, in your case i would assume there were files in windows folder, which you did not backup. Once done, follow the disaster recovery technotes below:
http://support.veritas.com/docs/236240
http://support.veritas.com/docs/236286

Please mark it a solution, if this is useful.
Thanks