Backup Exec 14, V-79-57344-34036 error

[bluecloud199]

Hi,

Why am i getting this error on most of my jobs ??? and what does it mean ????

Backup- \\ServerName\C:V-79-57344-41488 - Due to one or more errors in \\ServerName\C:, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore.

Storage device "NS Storage" reported an error on a request to write data to media.

Error reported:

The file or directory is corrupted and unreadable.

V-79-57344-34036 - An unknown error has occurred

[CraigV]

Hi,

Check the TN below and see if this helps:

https://support.symantec.com/en_US/article.TECH223501.html



Thanks!

[VJware]

Troubleshoot on this error instead -

Storage device "NS Storage" reported an error on a request to write data to media.

Error reported:

The file or directory is corrupted and unreadable.

V-79-57344-34036 - An unknown error has occurred

Is AOFO enabled ?

If running any AV, have you set it exclude from scanning the BE processes ?

Check the event viewer for any errors / warnings related to "NS Storage".

[bluecloud199]

Hi VJware,

Yes AOFO is enabled, there is no AV at the moment, nothing should be blocking it. This is happening on multiple servers, im not sure why. need help.

thanks,

[pkh]

1) What is this "NS Storage"? Have you tried a backup to other disks, especially one which is local to the media server?

2) Are you using a physical machine for your media server?

[bluecloud199]

Hi pkh,

NS Storage is a NAS D-Link box with 4 HD RAID 5 connected via ethernet 1000Mbps connection.

I'm not sure what you mean by media server ? you mean where I backup my data or where the Backup Exec console running ?

thanks,

[pkh]

The media server is the machine on which BE is loaded and where the BE console is located.

[bluecloud199]

Hi pkh,

located on a win server 2012R2

[pkh]

Does your BESA and the credentials used to do the backup has the rights as given in this document? http://www.symantec.com/docs/TECH36718