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Backup Exec 16 restore job fails with SEP firewall component enabled on a guest VM

andreys416
Level 2

‎09-20-2017 07:25 AM

Hi all,

I'm testing a new 2012R2 hypervisor with 2 VMs that have SEP 12.1.6 before puting it into a production and for some reason am unable to run restore jobs with the SEP firewall component enabled on the VMs. I have BE 16 installed on the hypervisor and would like to know what are the UDP/TCP ports that I need to open on the VMs or BE16 components that need to be allowed through the firewall or what are best practises from your experience?

The backup jobs are running fine without any issues even with the SEP firewall on, but for a restore job to complete I have to always disable the SEP firewall component on the VMs.

Thanks

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1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited

‎09-26-2017 06:02 AM

Hi, Make sure the ports listed below are open on the firewall:

https://www.veritas.com/support/en_US/article.TECH49563

https://www.veritas.com/support/en_US/article.TECH43579

Thanks!

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