12-28-2010 09:39 PM
Hi
I was upgrade BE 2010 R2 to latest hotfix already.(12/29)
When i trying to connect ESXi 4.1 , its always show login account error.
But i check & check my login account and password , it cant be wrong.
When i use the same account and password on VSphere Clinet, its login succesfull .
BTW, I had trying to connect VSphere 4.0 on same machine and it login succesfull!!
Please help, thanks alot.
Solved! Go to Solution.
01-05-2011 12:56 AM
It doesnt matter what version of ESXi you have. You need to have the vStorage API available and licensed from Vmware to have BackupExec take a snapshot of the VMDK's.
Just like in 12.5 you needed to own VCB, in 2010, you need to own the vStorage components.
This is no different from many other enterprise products.
Now you can still purchase the AVVI option in BackupExec, and backup the clients using standard agents, and if you are virtualizing more than 4 guests, you are actually saving money this way. Each AVVI license comes with the ability to use unlimited remote agents for windows or linux.
12-28-2010 10:06 PM
I am sure that you are using the ROOT account to access the ESX server. Try to delete the ROOT account from Backup Exec and create it again. Then try to access the ESX server from Backup Exec using this ROOT account.
Thanks,
-Sush...
12-28-2010 10:35 PM
Now, my account list has 2 account .
one is system and BE's login account , administrator
than . the other is "ROOT".
I tried to delete the ROOT and create again but it has the same problem.
SO, did you mean delete the ROOT account from "be" ?
12-29-2010 09:24 AM
Do you have a virtual center, if you do have then please add the virtual center name or ip in the BE selection list and try to browse it with windows user id and password. From vsphere are you accessing the virtual center or ESX directly.
Also if you are trying to access directly the ESX server then make sure your root password doesn't have the special character and should be simple. We had some issues with special character if there are special characters
12-29-2010 05:45 PM
Hi
I dont have virtual center.
and
I tried to use simple password but doesnt work. :"(
12-29-2010 10:16 PM
Can you upload a screenshot of selection and error returned when you try expanding ESX using root account
Also launch SGMON.exe (C:\Program Files\Symantec\Backup Exec) and select the first and last checkbox (capture to file) and then try expanding the ESX server
close sgmon when you get the error and upload the sgmon log. You will find the sgmon log in the following path :- C:\Program Files\Symantec\Backup Exec\Logs
12-29-2010 11:18 PM
Hi
Please refer the attachment.
Thanks.
12-30-2010 01:45 AM
Are you able to connect to http://<ESXservername> from internet browser?
Thanks
12-30-2010 02:10 AM
Yes, i can.
And i can download esxi clinet from internet browser.
12-30-2010 02:23 AM
Can you check if Agent for Vmware Virtual Infrastructure License is added and the option is installed on the BE (Tools -> Install options and License keys)
12-30-2010 02:43 AM
Yes, avvi license is added and the option is installed on BE.
12-30-2010 09:52 AM
The log shows
BEREMOTE: [12/30/12 15:12:03] [0000] 12/30/12 15:12:03 [fsys\vmvcb] - SymVmTools: SOAP 1.1 fault: "":ServerFaultCode [no subcode]
"Cannot complete login due to an incorrect user name or password."
BEREMOTE: [12/30/12 15:12:03] [0000] 12/30/12 15:12:03 [fsys\vmvcb] - VM_VCBPROXY_FS::GenerateVCItemDles() Could not connect to the VC server '192.168.1.80' User:'STUDENT4\Administrator'
Also it seems to try to connect with the student4\administrator account. Did you select the root account to expand it because by default it is taking STUDENT4\Administrator account. Make sure you click on root account and submit.
12-30-2010 06:15 PM
I'm very sure that i using the "root" account. (right click on hyperV server and choose connect as..)
BUT
When i submit this command , BE server will hang on for few mininutes.
and show login error.
12-30-2010 06:57 PM
I think you are using ESX server then where does HYPER-V comes into the picture. Whay re you right clicking on Hyper V and hoosing Connect as??
In the selection list You need to Right click on Vmware VCenter and ESX node under which you will be able to see the ESX server. And then connect to this ESX server with the ROOT account.
Thanksa,
-Sush...
12-30-2010 07:24 PM
ohh,,,
sorry...
because i have other BE case ....sorry for my careless...
I'm very sure that i using the "root" account. (right click on AVVI's HOST server and choose connect as..)
01-03-2011 09:03 PM
A vSphere Standard license is required for BE 2010 and BE 2010 R2 to correctly protect the ESXi hosted guest systems
Have you purchased the above from vmware
01-04-2011 11:39 PM
Hello,
Gurvinder is true, You should have a VMware (payable) license to use vStorage API for data protection. This could be either Essential, Ess+, Std, Adv, Ent, Ent+ BUT NOT the Free ESX4i license from VMware.
Is that your case?
Regards
01-05-2011 12:28 AM
Yes, i'm using Free ESXi license for VMware now.
BE 2010 R2 doesn't support ESXi "4.1" free version ?
I can connect and backup ESXi 4.0 free version. :"(
So this is R2 version's new specification?
01-05-2011 12:56 AM
It doesnt matter what version of ESXi you have. You need to have the vStorage API available and licensed from Vmware to have BackupExec take a snapshot of the VMDK's.
Just like in 12.5 you needed to own VCB, in 2010, you need to own the vStorage components.
This is no different from many other enterprise products.
Now you can still purchase the AVVI option in BackupExec, and backup the clients using standard agents, and if you are virtualizing more than 4 guests, you are actually saving money this way. Each AVVI license comes with the ability to use unlimited remote agents for windows or linux.
01-05-2011 06:26 PM
Thanks for help.
Its working now! :)