02-10-2011 03:49 AM
I am running Symantec Backup Exec 2010 R2 on a physical Server 2003 SP2 server. I have a Hyper-V host in a workgroup running Server 2008 R2 with 4 VMs at present.
Backup Exec is licensed for Backup Exec, Agent for Exchange, DC, SQL, and Hyper-V.
The guests are running Server 2003 SP 2 and have the guest integration tools installed. Backup Exec agents are installed on the Host and guests.
I have also installed the VHDMount app on the backup server.
I get the following warning when trying to backup the guests to tape using the Hyper-V agent and GRT. The backup completes 100% with this warning:
Backup- VRTSRV::\\HOST01\Hyper-V?Virtual?Machine\GuestVM01 V-79-57344-38732 - Virtual machine 'GuestVM01' does not meet the requirements necessary for Backup E... V-79-57344-38721 - Failed to mount one or more virtual disk images:
Backup- VRTSRV::\\HOST01\Hyper-V?Virtual?Machine\GuestVM02 V-79-57344-38727 - Backup Exec failed to snap virtual machine 'GuestVM02' and was unable to collect ... V-79-57344-38721 - Failed to mount one or more virtual disk images:
02-10-2011 04:31 AM
Have you checked the below article.
http://www.symantec.com/docs/TECH129289
02-10-2011 05:16 AM
That relates to ESX, I am running Hyper-V
02-10-2011 10:57 PM
I'm currently having the same issue, but we do have a bit diffrent environment.
Backup Exec 2010r2 (latests patches) on a Windows 2008r2 Ent.
Hyper-V (not r2) on Windows 2008r2 Datacenter
Guests running Windows server 2008r2
Not using GRT, and still getting the same exception. I do have a case open with Symantec regarding Hyper-V Backup, so ill try to get a answer on this aswell!.
02-11-2011 01:22 AM
thanks.. I will log a call today aswell
03-08-2011 03:23 PM
04-12-2011 09:16 AM
I am starting to test the GRT function now that I have a Hyper-V 2008R2 environment running 03, 08 servers on VM's. I did see this error before, but now my test backups aren't showing this error, but I am searching for the process to actually get a GRT backup and GRT restore on some individual files. So far it is straight VM folder restore with just the VHD's etc.
Thanks.