09-29-2016 03:54 AM - edited 09-29-2016 03:54 AM
Hi,
I'm using HP tape drive (LTO4).
The job gets stuck on verify part (somewhere between 20-40% of the progress).
After cancelling the job, Byte Count immediately forwards to the value that is 100% of completion.
Looking at Job History, every single Backup and Verify operation has status Completed, without any errors or exceptions.
Backup is set for 3 servers (2 remote agents), all of them are Windows Server 2008 R2.
What can cause this problem, how can I solve it? I've tried the LiveUpdate (BE was updated, but it didn't solve the problem), deleting tape drive, restarting Remote Agent services.
09-29-2016 12:44 PM
09-30-2016 12:17 AM
The tape isn't ejected until the job's finished or until I cancel the job manually. When it gets stuck the tape is still in the drive, and the "Ready" LED on the drive is blinking, meaning that the drive is still active.
09-30-2016 01:32 AM
It is possible that the tape is bad. Try another tape, preferably a new one
09-30-2016 02:38 AM
I've tried that also, unfortunately this didn't help also. Personally i'm afraid that it's related with the tape drive...
09-30-2016 03:52 AM
..... then run the manufacturer's diagnostics test against the tape drive. Make sure you stopped the BE services beforehand and select the write test
09-30-2016 06:15 AM
The drive (tested with HPE Library and Tape Tools 4.22) passed the Read/Write test, but did not pass the Assesment test.
Could you please help me out with analyzing those reports and tell me whether drive itself is fine?
The tests were made using brand-new, never used tape from Fujifilm, 800/1600GB.
09-30-2016 11:42 PM
This probably means that your tape drive is faulty. You need to talk to HP