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Backup Exec 2012 Differential/Incrimental Backup to Dedupe Fails

RokaIT
Level 3

I am backuping up my VMWare server to a dedupe Disk Folder.  I run the Full, and it works, but when I run the differential or incrimental backup, the server says that it can not run because it does not suport hardware based encryption.  I have encryption turned off for this backup, and can not get it to stop this error.  I deleted and recreated the job.  I think this is some sort of bug.

2 REPLIES 2

Jaydeep_S
Level 6
Employee Accredited Certified

Could you please specify the version of BE, OS on the VMs, and ESX. Also, try and paste the exact error from the job log.

RokaIT
Level 3

BE is 2012 Sp1,

OS is Server 2003 and Server 2008,

ESX is Version 5

Error in email is: The job failed with the following error: The operation failed to acquire the minimum number of drives and media needed.

Alert on BE Server is: No drives were found that support hardware encryption.

I attached the storage settings screenshot, showing no encryption.  The full backup above it works just fine. I have deleted and recreated the job, and only the differential of incrimental jobs fail.