03-29-2017 11:20 AM
Since our license is expiring, we've purchased a new license and I've generated a license key file from MyVernitas portal. When I go to the Licensing information in Backup Exec it wants to re-install the software.
How do I import the new license key without having to re-install Backup Exec 2014 on an production server?
Thank You,
Franklin
03-29-2017 12:46 PM
03-29-2017 01:12 PM
I understand that, but It's already installed and running on a production server. Is there another way to update the license key file without having to install the whole program again through the wizard? If not, after the installation will it keep all of my current backup jobs?
03-29-2017 02:20 PM
Sorry for my confusion, First time working with Backup Exec. I guess my question should be...
When I install the new license key file will it break my backup jobs and history that are already configured?
Respectfully,
FK
03-29-2017 07:10 PM
No. Your jobs will not be affected.
You are being prompted for the BE installation media because in some cases, when you install a new licence, you are installing a new option as well. In such cases, the BE installation media is needed to install the new option. Hence, when you install any new licence, you would be prompted for the BE installation media. This is part of the licence and option installation process.