Backup Exec Jobs at Queued

[Donalb]

Hello everyone.

So we are using BE 2012 (14.0 1798.1364), yesterday we noticed that our backups got stuck in the state queued, because we should import overwritable media.

There is another Job which is in the same state and always bring the "Import Library" Event.

Backup Job is configured as "Append to media, overwrite if no appendable media is available"

There you can see there are overwritable tapes.

The Backup worked kinda fine before, we're using an autoloader, fully working before.

Thanks in Advance.

[CraigV]

...do you have the latest BE 2012 service pack and any new patches installed? If not, do so and try the backup again.

Thanks!

[Donalb]

Hi, yes latest BE 2012 Service Pack is installed. (SP4)

[CraigV]

Donald, try these settings:

1. Change to "Overwrite recyclable media contained in the targeted media set before overwriting scratch media".

2. Make sure that you don't have a prompt enabled before overwriting imported media...this would be under Media Management.

[pkh]

Are you using partitions? If so, then BE will not get a tape from another partition

[Donalb]

Hi Craig, thanks for this i changed the options, but still the same issue.

Hi pkh, no i do not use partitions, the tapedrives always load the overwritable media but doesn't write on them.

I activated SGMon, then i saw something weird.

PVLSVR:   [12.11.14 13:18:24] [5488]     PvlDrive::ReadMediaHeader() - Media Guid = {7078756D-7D19-43C9-89C0-C4697610CE21} Label = "PK4013" Slot = 0010 Header = "MTF Media Label|1.0|VERITAS|PVL|2013/07/17.04:38:13|PK4013|1|{7078756D-7D19-43C9-89C0-C4697610CE21}||"
PVLSVR:   [12.11.14 13:18:24] [5488]     PvlDrive::MountMedia() - Establish connection

            Session = {2A152B56-2B41-43C4-B71C-E2466687E06E}

            Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002"
PVLSVR:   [12.11.14 13:18:24] [5488]     AdammSession::MountMedia()

            Session = {2A152B56-2B41-43C4-B71C-E2466687E06E}

            Library = {518C15AE-59A9-451C-81A0-596B6BEB70B1}, "Robotic library 0001"

            Slot = 0010

            Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002"

            Media = {7078756D-7D19-43C9-89C0-C4697610CE21}, "PK4013"

            Side = 0001

            SUCCESS!
PVLSVR:   [12.11.14 13:18:24] [5488]     AdammSession::IsOverwriteMediaMounted() - 

            MediaLabel             = PK4013

            MediaSetID             = 1001

            MediaGuid              = {7078756D-7D19-43C9-89C0-C4697610CE21}

            MediaFlags             = 0x00000008

            MediaHeaderType        = 0004

            Need WORM              = No

            Need Encryption        = Yes

            OverwriteFlags         = 0x00010003
PVLSVR:   [12.11.14 13:18:24] [5488]     AdammSession::IsOverwriteMediaMounted() - recyclable
PVLSVR:   [12.11.14 13:18:24] [5488]     AdammSession::IsOverwriteMediaMounted() - ERROR = 0xE000814C (3758129484)
PVLSVR:   [12.11.14 13:18:24] [5488]     AdammSession::DismountMedia()

            Session = {2A152B56-2B41-43C4-B71C-E2466687E06E}

            Library = {518C15AE-59A9-451C-81A0-596B6BEB70B1}, "Robotic library 0001"

            Slot = 0010

            Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002"

            Media = {7078756D-7D19-43C9-89C0-C4697610CE21}, "PK4013"

            Side = 0001
PVLSVR:   [12.11.14 13:18:24] [5488]     PvlDrive::DismountMedia()

            Session = {2A152B56-2B41-43C4-B71C-E2466687E06E}

            Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002"

            Slot = 4294967295

            Side = 4294967295
PVLSVR:   [11.12.14 13:18:24] [0000]     Media_View::UpdateCapacityStats() - {7078756D-7D19-43C9-89C0-C4697610CE21} 25073753
PVLSVR:   [12.11.14 13:18:26] [4184]     PvlEntityDatabase::QueryEntity()

[Colin_Weaver]

At the time the backup started would those media have been overwritable or is the picture only showing the status a few hours after things went wrong?

[Donalb]

Hi Colin

The Tapes have a OPP of 4 Weeks, they are on a circuit of five tapesets which we weekly change, so all of them were overwritable when the inventory run.

[Donalb]

Update: Alright i cancelled the jobs and when a new begun the same thing happens?

[Donalb · Accepted solution]

Well i restarted all of the services and after sometime it automatically fixed itself, weird..