We have a problem. We have mulitple servers with Dell PowerVault 100T (DAT72 or DDS5) backup drives installed with them. Servers have been backing up fine for the last year. Now as the servers have more files on them and the backup jobs have gotten larger we are running into a problem. Backup Exec does not see the drive as a DAT72 drive.
If you look in BE at the Drive Types tab, go to properties of the drive and then to the Media Types tab. There are no specifications for this new type of media. We should see DDS-5 (170m) etc... but it is not there.
This is not a matter of "the files are not compressing" and "1:1 is acceptable". The majority of the files are word and excel documents that I can compress 10:1 with winzip and other utilities.
We have loaded the latest drive package from Veritas and this makes no difference.
We also have some servers with LTO-2 drives and they have the same problem. If you go to the drive properties, media type it lists LTO-100 and it should be LTO-200. This will probably be a problem for us again when those servers start getting more files on them.
We have seen numerous posts on this issue, but no solutions. It is always talking about a file compression problem. That is not the problem. The problem is that the Veritas software (BE 9.0, 9.1, 10.0 and 10.1) do not see the drive's actual capacity and capabilities correctly.
From what I can tell this drive information is stored in the ADAMM database and I am sure it is just some entries there to get it to work.
We really need a solution to this. If anyone has any ideas, let me know.
Thanks in advance.
Dan