04-25-2011 11:08 PM
Hi, all
Suddenly backup exec 2010 stopped working , errors are below
Error number 1 in application log
Log Name: Application
Source: Backup Exec
Date: 4/26/2011 8:55:10 AM
Event ID: 57802
Task Category: (65535)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The Backup Exec Server Service did not start. An internal error (-22) occurred in object 11.
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Backup Exec" />
<EventID Qualifiers="8192">57802</EventID>
<Level>2</Level>
<Task>65535</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T05:55:10.000Z" />
<EventRecordID>8098</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>-22</Data>
<Data>11</Data>
</EventData>
</Event>
error number 2
Log Name: Application
Source: Backup Exec
Date: 4/26/2011 8:55:10 AM
Event ID: 58368
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Port 3527 must be available for the central administration server to communicate with the managed media server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Backup Exec" />
<EventID Qualifiers="8192">58368</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T05:55:10.000Z" />
<EventRecordID>8097</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
</EventData>
</Event>
error number 3
Log Name: Application
Source: Application Error
Date: 4/26/2011 8:55:16 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application beserver.exe, version 13.0.2896.129, time stamp 0x4cb37244, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e0421d, exception code 0xc0000005, fault offset 0x000000000002592a, process id 0x%9, application start time 0x%10.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-04-26T05:55:16.000Z" />
<EventRecordID>8099</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>beserver.exe</Data>
<Data>13.0.2896.129</Data>
<Data>4cb37244</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6002.18005</Data>
<Data>49e0421d</Data>
<Data>c0000005</Data>
<Data>000000000002592a</Data>
</EventData>
</Event>
Solved! Go to Solution.
04-25-2011 11:29 PM
please refer the following doc http://www.symantec.com/business/support/index?page=content&id=TECH68932
04-25-2011 11:29 PM
please refer the following doc http://www.symantec.com/business/support/index?page=content&id=TECH68932
04-25-2011 11:47 PM
Thanks man ,its ok now