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Backup Exec cannot set up email notification

AyazHoda
Level 4

Hi All

 

I am trying to send Test email to check backup exec notification working but i cannot see any email is going to receipient.

and i folllowed step below

To configure SMTP notifications:

  1. Click Tools, E-mail and pager notification
  2. Tick the Enable box
  3. Enter the full DNS name of your email server. You can also enter the IP address.
  4. Enter a name and email address who you want notifications to appear to be from
  5. Click OK

Once the SMTP configuration is complete, add some recipients:

  1. Click Tools, Recipients
  2. Click New
  3. Ensure Person is selected and click OK
  4. Add a name for the recipient, tick the Enable box, add their email address, and optionally any limits on notification
  5. It's a good idea to click the test button and ensure the recipient receives an email
  6. Click OK and Close

using backup exec 2010

 

Any suggestion

 

Thanks

 

Ayaz

2 REPLIES 2

RahulG
Level 6
Employee

Do you have Mcafee installed by any chance?

refer http://www.symantec.com/docs/TECH39199

Sush---
Level 6
Employee Accredited Certified

Please refer to the following technote and ensure that you are able to send emails through TELNET. If Telnet is failing then there must be some issues with your SMTP which needs to be resolved first.

http://www.symantec.com/docs/TECH22965 : How to test Simple Mail Transfer Protocol notification using telnet 

 

Thanks,

-Sush...