Backup Exec for Windows 10.0

[BrianW]

I am doing a trial on backup exec 10.0 and have it installed on a windows 2000 server. When I attempt to connect to a remote 2003 server, it complains that it is unable to do so because:
Selection of this item is disabled. Possible reasons are:
-Remote agent is incompatible...
I just pushed out the remote agent to this server and rebooted. I am sure that I am missing something - any thoughts on what?
It seems that I can attach to non-server devices just fine.

[Aalok_Pathak_2]

Following TechNotes describes the reasons and solution for the mentioned error :


http://seer.support.veritas.com/docs/258984.htm



Ensure that RAWS serial key is registered with Backup Exec system.


For information :


The Backup Exec for Windows Servers Remote Agent (Remote Agent) is installed as a separate, add-on component that must be used for the backup and restore of remote Windows resources.



In case, the remote machine is running on a Server Operating System, such as Win NT Server, Win2K Server etc, then the remote agent license needs to be purchased and registered with the Media Server (BEWS Server).


On the other hand, license is not required for remote systems running Desktop Operating System, such as Win NT WkStn, W2K Pro etc. but remote agent component should be installed and running on them.


You may locate nearest Veritas Sales office from the following URL:

: - for North America.

: - for international location.

[gaurav_seth]

Hello


In reference to our previous reply to your post, we would request you to update us on the progress. However, if we do not receive your intimation within two business days, this post would be assumed answered and archived.

Regards,
Gaurav

[gaurav_seth]

Archiving the post as per our previous reply.