Hello All -
About a week ago I installed a trial copy of BackUp Exec for Windows v12 with SharePoint + SQL Server options. On our test lab we have one SQL 2005 as the backend for SharePoint. One web server for all SharePoint services. Everything seems to be configured correctly in NTLM mode and is working --able to browse portal sites, do Central Admin, index, etc. MOSS2007 is running on top of Windows 2003 Server SP1 also acting as a file server. By the way, all of these are in an ESX Virtual machine environment.
The problem:
Backup Exec is installed on a separate server W2k3 SP1 using its own MSDE a the database. In the Backup Exec when trying to browse the SharePoint selection servers it just pauses and then nothing came back. When trying to add the Sharepoint server I get this error back:
'Failed to access Farm Server 1 (SP-Server1)' ;
Logon Account: System Logon Acccount
'Access is denied'
What I have verified & tried:
1) Reset the logon account password. The account is a Domain Admin account
2) Tried with a different User Account that I know have both the SQL DB access as well as Sharepoint access.
3) Installed Backup Exec 12 right onto the Sharepoint Web-App server - Same exact error.
4) Checked that I am able to ping, browse, connect to the SP-Server1 (sharepoint server) using commandline & Explorer.
5) Pulled my hair on this one....
So if Symantec can be so kind to look into this. We have our production Sharepoint environment up and running currently we can only backup using the standard stsadm.exe method - which does NOT offer granular recovery and it sucks. We would like to use something like BackUp Exec 12 which it claimed that GRT is there for that. I realized this was an issue with v11D and there was a hot fix #34 for it. I would expected that v12 is fixed. Also I realized that there are currently 5 different users posted very similar situation on v12 on this forum alone. Symantec Support - Wake up!! Shed any light on this anyone?
Thanks.
-TheLazyAdministrator