Backup Failed + Lotus Domino

[BasW]

For some time we have a problem with Backup exec. The job fails with a message that some files cannot be backed up.

It refers to the following link: http://www.symantec.com/business/support/index?page=answers&startover=y&question_box=V-79-57344-3397....

The files that cannot be backed up are:

Unable to open the item C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_05612b59\Amd64\PSCRIPT.NTF - skipped.
Unable to open the item C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_05612b59\Amd64\PSCRPTFE.NTF - skipped.
Unable to open the item C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_0a94123d\Amd64\PSCRIPT.NTF - skipped.
Unable to open the item C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_0a94123d\Amd64\PSCRPTFE.NTF - skipped.
Unable to open the item C:\Windows\System32\DriverStore\FileRepository\prnhp001.inf_ba023fd3\Amd64\HPZFNLHN.NTF - skipped.
Unable to open the item C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.0.6002.18005_none_990ab19170321dba\Amd64\PSCRIPT.NTF - skipped.
Unable to open the item C:\Windows\winsxs\amd64_ntprint.inf_31bf3856ad364e35_6.0.6002.18005_none_990ab19170321dba\Amd64\PSCRPTFE.NTF - skipped.

The resolution is deselecting these files under the database selection. But these files are not vissable under the databases.

Anybody any idea?

[ZeRoC00L]

See here:

http://www.symantec.com/business/support/index?page=content&id=TECH68627&actp=search&viewlocale=en_U...

It is because Backup Exec thinks the files are Lotus Domino databases.

[RRE]

Hi there ,

Please refer the following article to resolve the issue

http://www.symantec.com/docs/TECH129292
 

[Russ_Perry]

The Domino agent keys off of file extensions so any *.NTF or *.NSF found on a drive or folder selected under the Lotus Domino icon will be attempted for database backup.  The problem is when the agent tells Domino server to open a file that really isn't a database file, we get a return code from Domino and skip the file.  I'd recommend selecting the Domino databases at the Domino data folder instead of the entire C drive... or at very least deselect the windows directory under the Lotus Domino icon.

Russ