Backup GRT

[CESAR_JUNIOR]

Hello, I'm having problems with GRT backup, it displays the following error: (Server: "Server2003") (Job: "Full BKP GRT) BKP GRT Full - The job failed with the following error: Access is denied

[Dev_T]

Hello,

Create a new account in AD named : symantec with following settings:
1  : Member of the Domain Admin group and Local Admin Group if Exchange is a member server
2  : Create a Mailbox for Symantec, send a test email and oprn it in OWA to activate the Mailbox.
3  : Make sure that the Mailbox is not hidden from the Global Address List.
4  : Add the account "symantec" as Exchange Server Administrator in Exchange Management Console.

Open Backup Exec, go to TOOLS--Logon Accounts and Change the Logon Account to "symantec", make sure that "system Logon Account" and "Default Logon Account" is symantec.

Now backup OR restore any individual item from exchange backups.

Hope this helps...

[CESAR_JUNIOR]

Dev T the user was already created with these specifications, but to ensure I created another user in the same manner as described by you and still have no success in GRT backup

[Dev_T]

could you please attach the job logs?

[Dev_T]

any news...

Create a new account as stated and try....

[Dev_T]

Hello,

For Test purpose:
1  : Go to tools-->Options-->Microsoft Exchange-->Check the box "Enable Legacy Mailbox Support" and click on OK.
2  : Open the Selection list and try to expand the Mailbox Store...If you are able to expand the Mailboxes Store and see individual Mailboxes..this won't be a permission issue....