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Backup Process Crashing Server

Terry_Ritter
Level 3
Twice this past week it seems that Veritas has crashed the server and caused a reboot of the system. I am wondering what to do to correct the issue? I have copied the error report to this message to help in resolving the issue. Any help will be greatly apprecialted!

Job Operation - Backup

======================================================================
Job server: DELLSERVER
Job name: Backup 0003
Job started: Friday, June 03, 2005 at 8:00:04 PM
Job type: Backup
Job Log: BEX00688.xml
======================================================================

No appendable media could be mounted.
Switching to overwrite operation on scratch media.

Drive and media information from media mount:
Drive Name: DELL 1
Media Label: Seagate 2004/06/03.21:03:00
Media GUID: {F8FB7B8B-EBD9-4C15-89A1-38D27E2F55A4}
Overwrite Protected Until: 1/1/1900 12:00:00 AM
Appendable Until: 1/1/1900 12:00:00 AM
Targeted Media Set Name: Daily
======================================================================
Media operation - overwrite.
Hardware compression enabled.
======================================================================
\\DELLSERVEROFO: Started for device: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
C:
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "C: "
Backup set #1 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/3/2005 at 8:01:21 PM.
The item C:\Documents and Settings\LocalService\Cookies\index.dat in use - skipped.
The item C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat in use - skipped.
The item C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat in use - skipped.
The item C:\Documents and Settings\NetworkService\Local Settings\Application Data\ApplicationHistory\3ba7056a.bf4bb1c2.ini.inuse in use - skipped.
The item C:\Documents and Settings\NetworkService\Local Settings\Application Data\ApplicationHistory\4fafa537.bf4bb1c2.ini.inuse in use - skipped.
The item C:\Documents and Settings\NetworkService\Local Settings\Application Data\ApplicationHistory\d9f612b0.bf4bb1c2.ini.inuse in use - skipped.
The item C:\Documents and Settings\NetworkService\Local Settings\Application Data\ApplicationHistory\w3wp.exe.bf4bb1c2.ini.inuse in use - skipped.
The item C:\Program Files\APC\PowerChute Business Edition\agent\data.dat in use - skipped.
The item C:\Program Files\APC\PowerChute Business Edition\agent\debug.txt in use - skipped.
The item C:\Program Files\APC\PowerChute Business Edition\agent\EventLog in use - skipped.
The item C:\Program Files\APC\PowerChute Business Edition\server\data.dat in use - skipped.
The item C:\Program Files\APC\PowerChute Business Edition\server\debug.txt in use - skipped.
The item C:\Program Files\Dell\OpenManage\Array Manager\VxSvc.log in use - skipped.
The item C:\Program Files\Dell\OpenManage\LU\bin\DULog.txt in use - skipped.
The item C:\Program Files\Dell\OpenManage\oldiags\log\diagnosticengine.log in use - skipped.
The item C:\Program Files\Exchsrvr\bin\store.fcl in use - skipped.
The item C:\Program Files\Exchsrvr\DELLSERVER.log\20050603.log in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\LOG\ERRORLOG in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING\LOG\ERRORLOG in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING\LOG\SQLAGENT.OUT in use - skipped.
The item C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\LOG\ERRORLOG in use - skipped.
The item C:\Program Files\Trend\Smex\QM\SMEX_QM_DB.ldb in use - skipped.
The item C:\Program Files\Trend\Smex\QM\SMEX_QM_DB.mdb in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Data\BEX00688.xml in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Logs\adamm.log in use - skipped.
The item C:\Program Files\VERITAS\Backup Exec\NT\Logs\namesvc.log in use - skipped.
The item C:\WINDOWS\security\logs\scepol.log in use - skipped.
The item C:\WINDOWS\system32\h323log.txt in use - skipped.
The item C:\WINDOWS\system32\hmdebug.log in use - skipped.
The item C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat in use - skipped.
The item C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat in use - skipped.
The item C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat in use - skipped.
The item C:\WINDOWS\system32\dhcp\DhcpSrvLog-Fri.log in use - skipped.
The item C:\WINDOWS\system32\dhcp\tmp.edb in use - skipped.
The item C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log in use - skipped.
The item C:\WINDOWS\system32\LogFiles\W3SVC5\ex050604.log in use - skipped.
The item C:\WINDOWS\system32\wins\winstmp.mdb in use - skipped.
The .DR file required for Intelligent Disaster Recovery is created/updated.
Backup completed on 6/3/2005 at 8:23:10 PM.
Backed up 96831 files in 7277 directories.
37 items were skipped.
Processed 12,090,946,513 bytes in 21 minutes and 49 seconds.
Throughput rate: 529 MB/min
----------------------------------------------------------------------
D: dbOffice
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "D: dbOffice"
Backup set #2 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/3/2005 at 8:23:21 PM.
The .DR file required for Intelligent Disaster Recovery is created/updated.
Backup completed on 6/3/2005 at 8:37:43 PM.
Backed up 10452 files in 751 directories.
Processed 14,229,924,920 bytes in 14 minutes and 22 seconds.
Throughput rate: 945 MB/min
----------------------------------------------------------------------
F: dbBrokers
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "F: dbBrokers"
Backup set #3 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/3/2005 at 8:37:46 PM.
The .DR file required for Intelligent Disaster Recovery is created/updated.
Backup completed on 6/3/2005 at 8:44:57 PM.
Backed up 12150 files in 254 directories.
Processed 9,369,892,099 bytes in 7 minutes and 11 seconds.
Throughput rate: 1244 MB/min
----------------------------------------------------------------------
G:
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "G: "
Backup set #4 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/3/2005 at 8:44:59 PM.
The .DR file required for Intelligent Disaster Recovery is created/updated.
Backup completed on 6/3/2005 at 8:47:44 PM.
Backed up 4997 files in 308 directories.
Processed 1,791,693,984 bytes in 2 minutes and 45 seconds.
Throughput rate: 621 MB/min
----------------------------------------------------------------------
\\DELLSERVER\Microsoft Exchange Mailboxes
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "\\DELLSERVER\Microsoft Exchange Mailboxes "
Backup set #5 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back up messages - Reset archive bit
Microsoft Exchange Server Agent: Started
Backup started on 6/3/2005 at 8:47:46 PM.
Backup completed on 6/3/2005 at 8:57:37 PM.
Backed up 15030 mail message(s) in 486 folder(s) in 20 mailbox(es)
Processed 671,964,391 bytes in 9 minutes and 51 seconds.
Throughput rate: 65.1 MB/min
----------------------------------------------------------------------
\\DELLSERVER\Microsoft Exchange Public Folders
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "\\DELLSERVER\Microsoft Exchange Public Folders "
Backup set #6 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back up messages - Reset archive bit
Microsoft Exchange Server Agent: Started
Backup started on 6/3/2005 at 8:57:42 PM.
Backup completed on 6/3/2005 at 8:57:52 PM.
Backed up 0 mail message(s) in 3 folder(s) in 0 mailbox(es)
Processed 7,210 bytes in 10 seconds.
Throughput rate: 0.041 MB/min
----------------------------------------------------------------------
\\DELLSERVER\Microsoft Information Store\First Storage Group
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "\\DELLSERVER\Microsoft Information Store\First Storage Group "
Backup set #7 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Database & Logs (flush committed logs)
Microsoft Exchange Server Agent: Started
Backup started on 6/3/2005 at 8:57:55 PM.
Log Files
Backup completed on 6/3/2005 at 9:00:05 PM.
Backed up 2 Exchange Server store(s)
Backed up 0 Exchange Server log(s)
Processed 1,731,371,822 bytes in 2 minutes and 10 seconds.
Throughput rate: 762 MB/min
----------------------------------------------------------------------
DELLSERVER\SBSMONITORING
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "DELLSERVER\SBSMONITORING "
Backup set #8 on storage media #1
Backup set description: "Backup 0003"
Backup Type: DATABASE - Back Up Entire Database
Microsoft SQL Server Agent: Started
Backup started on 6/3/2005 at 9:00:08 PM.
Consistency checking SBSMonitoring
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking msdb
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking model
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking master
Consistency Check including Indexes.
Consistency check was completed.
Backup completed on 6/3/2005 at 9:00:52 PM.
Backed up 4 database(s)
Processed 334,716,681 bytes in 44 seconds.
Throughput rate: 435 MB/min
----------------------------------------------------------------------
DELLSERVER\SHAREPOINT
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "DELLSERVER\SHAREPOINT "
Backup set #9 on storage media #1
Backup set description: "Backup 0003"
Backup Type: DATABASE - Back Up Entire Database
Microsoft SQL Server Agent: Started
Backup started on 6/3/2005 at 9:00:55 PM.
Consistency checking STS_DELLSERVER_1
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking STS_Config
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking msdb
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking model
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking master
Consistency Check including Indexes.
Consistency check was completed.
Backup completed on 6/3/2005 at 9:01:23 PM.
Backed up 5 database(s)
Processed 27,291,077 bytes in 28 seconds.
Throughput rate: 55.8 MB/min
----------------------------------------------------------------------
\\DELLSERVER\
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "\\DELLSERVER\ "
Backup set #10 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/3/2005 at 9:01:26 PM.
The .DR file required for Intelligent Disaster Recovery is created/updated.
Backup completed on 6/3/2005 at 9:01:52 PM.
Backed up 1 Utility Partition(s)
Processed 106,922,484 bytes in 26 seconds.
Throughput rate: 235 MB/min
----------------------------------------------------------------------
DELLSERVER\BKUPEXEC
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "DELLSERVER\BKUPEXEC "
Backup set #11 on storage media #1
Backup set description: "Backup 0003"
Backup Type: DATABASE - Back Up Entire Database
Microsoft SQL Server Agent: Started
Backup started on 6/3/2005 at 9:01:53 PM.
Consistency checking msdb
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking model
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking master
Consistency Check including Indexes.
Consistency check was completed.
Consistency checking BEDB
Consistency Check including Indexes.
Consistency check was completed.
Backup completed on 6/3/2005 at 9:02:23 PM.
Backed up 4 database(s)
Processed 23,275,179 bytes in 30 seconds.
Throughput rate: 44.4 MB/min
----------------------------------------------------------------------
Shadow?Copy?Components Shadow?Copy?Components
Family Name: "Media created 6/3/2005 8:00:05 PM"
Backup of "Shadow?Copy?Components Shadow?Copy?Components"
Backup set #12 on storage media #1
Backup set description: "Backup 0003"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/3/2005 at 9:02:28 PM.
The .DR file required for Intelligent Disaster Recovery is created/updated.
Backup completed on 6/3/2005 at 9:05:35 PM.
Backed up 10 Shadow Copy Writer(s)
Backed up 10 Shadow Copy Component(s)
Processed 1,198,140,058 bytes in 3 minutes and 7 seconds.
Throughput rate: 367 MB/min
----------------------------------------------------------------------
======================================================================
======================================================================
C:
Verify of "C: "
Backup set #1 on storage media #1
Backup set description: "Backup 0003"
Verify started on 6/3/2005 at 9:07:34 PM.
Verify completed on 6/3/2005 at 9:14:21 PM.
Verified 96831 files in 7277 directories.
0 files were different.
Processed 12,090,946,513 bytes in 6 minutes and 47 seconds.
Throughput rate: 1700 MB/min
----------------------------------------------------------------------
D: dbOffice
Verify of "D: dbOffice"
Backup set #2 on storage media #1
Backup set description: "Backup 0003"
Verify started on 6/3/2005 at 9:14:21 PM.
1 REPLY 1

Deepali_Badave
Level 6
Employee
Hello,

As you have mentioned here that server has crashed, have you installed any drivers on that server?

Is it a IBM windows 2003 server?

Are you performing the IDR?

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.