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Backup and catalog works, inventory and restore fails.

Frank_Larsen
Level 3

Hi

 

Have a problem with an Backup Exec 11d Build 6235, 32bit, with SP 3 and HF 35 installed (thanx to Liveupdate).

 

It is possible to backup the system without any problems. Also catalog works fine.

 

But when i try to restore or make an inventory it fails with this error:

 

Library error - incompatible storage media detected in robotic library.

 

 

This error also occurs when there is no tape in drive.

 

 

There is no other errors in evenlogs. Not any event-ID's 7, 9, 11 or 15. 

 

 

Info:

 

Tape drive: QUANTUM ULTRIUM 3

OS: Windows 2003 SP2

 

 

Any suggestions on how to solve this ?

 

/Frank

1 ACCEPTED SOLUTION

Accepted Solutions

Frank_Larsen
Level 3

Solved accordig to: http://seer.entsupport.symantec.com/docs/303436.htm

 

Had to uncheck and check the media type.

View solution in original post

1 REPLY 1

Frank_Larsen
Level 3

Solved accordig to: http://seer.entsupport.symantec.com/docs/303436.htm

 

Had to uncheck and check the media type.