I am backing up two Windows 2000 SP4 DCs. The remote is Exchange 2000. I am getting error "0x48f - The device is not connected" after backup of the Exchange Mailboxes 38 GB into the job. I am not getting an soft read/write errors. Previously I was getting error "0xa00084e9 - No media in storage device" 52-53 DB into the job after backing up Exchange and the local server. So, I cleaned the DLT1 Benchmark drive, reset the clean data. I also changed the order so that the local DC backed up first then Exchange. The failure always seems to occur between backup sets. Any ideas what our problem could be? I've loaded all the available fixes and cannot figure out what the issue is. The tape does not eject when the error occurs.
Please refer the following document. it has resolved many case with this error. Title: Job ends in a failed state and Backup Exec reports "Storage device "" reported an error on a request to write data to media: No media in drive." http://support.veritas.com/docs/190557
For additional information regarding devices, please refer the following document and verify your configuration. Title: How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.0 http://support.veritas.com/docs/255501
