I'm having a problem where when backing up WinSvr2k, Exchange 2k Standard SP3 with BE Version 9.0 Rev. 4454 I started getting a error a0008488 Access is denied, along with the errors listed below after our misconfigured AV Symantec 9 ran a full scan on the exchange server.
This wasn't caught until after a full tape rotation had occurred, so restoring the IS is not an option. On this specific backup job the verify option was turned off. Also I've been able to restore random emails that needed to be restored without any error's. I've been doing a bit of research, and have came across anything from creating a new IS to scrapping the server and starting all over (not an option). The items that are being backup are as follows: Exchsrvr folder, MS Exch Mailboxes, MS Exch Public Folders, System State, MS IS. When I uncheck the IS it backs up everything without any errors.
Being that we are using Exchagne Standard we don't have the option to create another IS on the server, so I was considering the option of copying the EDB, STM, and log files to a temporary Exch Server long enough to delete the current Storage Group and create a new one, and then copy the EDB, STM, and log files back over to the orginial server. Before I went through that trouble I wanted to see if anyone has ran into this issue before and if so how you resolved it.
Completed status: Failed
Final error code: a0008488 HEX
Final error description: Access is denied.
Final error category: Security Errors
Errors
Backup - \\Server\Microsoft Information Store\First Storage Group Access denied to database Mailbox Store (Server).
Access denied to database Public Folder Store (Server).
Access denied to database Log files.
Exceptions
Backup - \\Server\Microsoft Information Store\First Storage Group WARNING: "\\Server\Microsoft Information Store\First Storage Group\Mailbox Store (Server)" is a corrupt file.
This file cannot verify.
WARNING: "\\Server\Microsoft Information Store\First Storage Group\Public Folder Store (Server)" is a corrupt file.
This file cannot verify.
WARNING: "\\Server\Microsoft Information Store\First Storage Group\Log files" is a corrupt file.
This file cannot verify.
