Backup scheduled Failed

[Rajnish_Gupta_2]

I am not able to take backup . error massage is that RSM database server can't backup the data. It display an error occurred while retreving the microsoft removable storage manager(RSM) data directory. The RSM database could not be backed up.

[Sharvari_Deshmu]

Hello,

please see the technote belw to resolve the issue:
http://support.veritas.com/docs/231941

Thanks,


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[Rajnish_Gupta_2]

Hi Sharvari,
I had gone through the process but no fruitful result in my hand still the problem is same. Now tell me what to next.

Rajnish
9229109695

[Sharvari_Deshmu]

Hello,

Please refer to the technote mentioned below:
http://support.veritas.com/docs/229571

(also valid for 10.0)

Please update the results.

Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Rajnish_Gupta_2]

Thx,
I done it and waiting for the result.

[Amruta_Purandar]

Hello,

Please update us on the status of this issue.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Rajnish_Gupta_2]

Hi,
After deactiveting other backup drives the same problem occured agai(An error occurred while retrieving the Microsoft Removable Storage Manager (RSM) data directory. The RSM database could not be backed up) . Please do the needful.

Rajnish - +919229109695

[Rajnish_Gupta_2]

Hi,
After deactiveting other backup drives the same problem occured agai(An error occurred while retrieving the Microsoft Removable Storage Manager (RSM) data directory. The RSM database could not be backed up) . Please do the needful. Please solution required urgently

[Ajit_Kulkarni]

Hello Rajnish,

RSM is used by Windows mainly to store the storage devices and media related information, when you are using the Windows native backup utility (NTBackup) for backup purpose. For further details refer to following technote




http://support.veritas.com/docs/192880


Backup Exec does not use RSM for storing this information. It has its own database for this purpose. It is always recommended to disable RSM for the storage device that is used with Backup Exec. So backing up RSM is not important, as long as you are using Backup Exec.


Hope this helps you.

Regards


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.