I have a client that just upgraded to 10d. They still have the same problem. They have a full backup scheduled nightly going to a backup to disk folder, which is a folder on an external USB hard drive. They have several physical external hard disks they swap when the drives fill up.
They stop backup exec services, swap the drives, then start backup exec services. They check Devices, and it looks normal. As soon as they try to run the job, it stays queued.
I need to either create a new backup-to-disk folder or rename the changer and folder.cfg files, run an inventory, stop and start the services, and then run the job.
Is there anyway to not have to do either of the last 2 workarounds I mentioned? What am I doing wrong?
Thank you!
Michael