01-24-2014 06:49 AM
Hi,
I'm having some problems restoring mailbox items, the problem is that in some days, not all days, i cannot see nothing under the storage group restore to recovery.
example: want to restore 1 email form yesterday and i dont have catalog BUT i can in the day before ?!?!
The backup job is the same, all sucess, every single day! but when i want to restore just can do it on some days.
Backup server:
Windows 2008 R2
Backup Exec 2012 (All up-to-Date)
Exchange Server:
windows 2003 x64
Exchange 2007
Note: Physical server OS and Exchnage Up-to-date
PrintScreeen Attached
Please help,
Thanks in advance
Nuno Silva
Solved! Go to Solution.
01-27-2014 04:29 AM
Hi,
Managed to solve my problem duplicating the backup to a tape, then restore went without any problem.
But, is still strange that something like this can happen.
So, duplicate the backup solves the issue!
Thanks for your support,
Nuno silva
01-24-2014 08:54 AM
a few things to check:
the Backup Exec Logon Account is assigned the role of Exchange Organization Administor role in Exchange
that the Exchange Management tools installed on the Media Server are the same version as the Exchange server
Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPI/CDO) is installed on the Exchange 2007 Server
and that the mailbox for the account isnt hidden from the Global Address List
01-24-2014 09:18 AM
Hi,
Yes, everything is correct.
That is why i can restore from some backups, but not from others.
Same jobs, same servers, but then just on some jobs i can see the restores, on others is empty
Thanks for your reply.
Nuno Silva
01-27-2014 04:29 AM
Hi,
Managed to solve my problem duplicating the backup to a tape, then restore went without any problem.
But, is still strange that something like this can happen.
So, duplicate the backup solves the issue!
Thanks for your support,
Nuno silva