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Veritas.com
Support

BackupExec Server Status auto stop

Anthony_Ngai
Not applicable

‎03-21-2006 08:38 PM

Dear,
After i upgrade our BackupExec for Windows 10.0 Rev.5520 to Symantec Backup Exec 10d Rev.5629, we have found that the service always auto stop it. Then the backup job will recovered after 5min will failed. It will show:
Error category : Job Errors
Error : e0008ld9 - The backup Exec job engine system service is not responding.
How can fix this problem.
I think this problem issue in Sysmantec 10d, please help to fix it.

Thanks
Anthony
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1 REPLY 1

Deepali_Badave
Level 6
Employee

‎03-22-2006 12:55 AM

Hello,

Event log shows any related error?
Backup exec services are running under which account?

Put the BE job engine in debug mode during the backup job.

http://seer.support.veritas.com/docs/254212.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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