BackupExec failed to backup

[Charlie_Lj]

I have never seen any application that have so much problems as this program. Every week there is some kind of problems. Below are the errors I received in the Event Log this week.

Event Type:Error
Event Source:Backup Exec
Event Category:None
Event ID:34113
Date:5/25/2005
Time:11:30:02 PM
User:N/A
Computer:LST3
Description:
Backup Exec Alert: Job Failed
(Server: "LST3") (Job: "Daily May 25") Daily May 25 -- The job failed with the following error: The Backup Exec job engine system service is not responding.


For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml


Event Type:Error
Event Source:Application Error
Event Category:(100)
Event ID:1000
Date:5/25/2005
Time:9:10:07 PM
User:N/A
Computer:LST3
Description:
Faulting application bengine.exe, version 9.1.4691.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x0000200b.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 62 65 6e ure ben
0018: 67 69 6e 65 2e 65 78 65 gine.exe
0020: 20 39 2e 31 2e 34 36 39 9.1.469
0028: 31 2e 30 20 69 6e 20 6e 1.0 in n
0030: 74 64 6c 6c 2e 64 6c 6c tdll.dll
0038: 20 35 2e 32 2e 33 37 39 5.2.379
0040: 30 2e 30 20 61 74 20 6f 0.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 30 32 30 30 62 00200b

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7034
Date:5/25/2005
Time:9:10:09 PM
User:N/A
Computer:LST3
Description:
The Backup Exec Job Engine service terminated unexpectedly. It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:Error
Event Source:BROWSER
Event Category:None
Event ID:8032
Date:5/26/2005
Time:7:42:14 AM
User:N/A
Computer:LST3
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{6092F593-39FF-4BDE-A579-90E6E8E36FD6}. The backup browser is stopping.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 40 00 00 00 @...


Any help on diagnosing the above errors will be much appreciated.

[priya_khire]

Hello,

What are you backing up in this job? Is it a local or a remote backup? It seems the job engine service stops during backups and causes the backups to fail. Since when are you experiencing this problem?

Try to follow the steps given below:

1. In Backup Exec go to Tools> Options> Preferences and see if "Display Progress Indicators" is checked. If so uncheck the check box for "Display Progress Indicators" and click on the "OK" button to apply the change
2. Try renaming the "Catalogs" folder.

Stop all Backup Exec services
Go to Root Drive:\\Program Files\VERITAS\Backup Exec\NT
Rename the "Catalogs" folder to "Catalogs_OLD"
Start all of the backup Exec Services
3. If the above steps do not help download an run Microsoft Component Checker and verify there are no miss matched DLL's for MDAC.

Hops this helps. In case the problem persists, do revert with details on the same. However if we do not hear from you within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Regards.