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Veritas.com
Support

Backups not running Event Id 58053

Rodney_Bizzell
Not applicable

‎07-06-2005 07:01 AM

The Robotic library has reported general hardware error condition. I have changed out the hardware and and made sure the id are correct. Every time I try to run a backup the device goes offline.
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1 REPLY 1

Shilpa_pawar_2
Level 6

‎07-08-2005 06:23 AM

Hi,

What is the exact description of this even id?

Download the latest drivers from the following link:
http://seer.support.veritas.com/docs/273853.htm

Disable the Removable Storage service if running.

Also install service pack 2:
http://seer.support.veritas.com/docs/275247.htm

Refer the following technotes:


http://seer.support.veritas.com/docs/252385.htm

Troubleshooting devices that are not displayed in the Devices tab or whose status appears "offline" in VERITAS Backup Exec (tm) http://seer.support.veritas.com/docs/256134.htm

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.
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