I am receiving the following error whwnever the snapshot tries to run for my cps backup of exchange:
Unable to truncate the transaction logs for storage group Microsoft Information Store because the Continuous Protection Job that was protecting it failed to replicate the logs in a timely manner.
.. Do not allow name resolution problems to prevent communication between the Backup Exec Media Server, the CMS and the Exchange Server. Failed name resolution will result in an inability of the servers that occupy these three roles from proper communication and will result in an inability to replicate the Exchange transaction logs and will result in Recovery Point jobs failing to truncate logs which will result in a failed Recovery Point job with the following error:
Warning: Unable to truncate the transaction logs for storage group Microsoft Information Store because the Continuous Protection Job that was protecting it failed to replicate the logs in a timely manner.
Final error: 0xe000fea9 - The Backup Exec data store encountered a problem during the operation. See the job log for details.
If or when this occurs, once the name resolution problem has resolved the Recovery Point job can be restarted by stopping and starting all CPS services on all three CPS servers (the CPS CMS, the BEWS Media Server and the Exchange Server), right clicking the failed Recovery Point job in the Job History and selecting Retry Job Now. ..
I have checked and there are definitely no name resolution problems that I can find. Both machines can resolve each other both by fqdn and windows name.
Please help, I am not sure what to try next.