CPS job restarts over and over again

[Kristoffer_Ande]

Something is real strange.
My continuous job hangs and restarts.
This is an sample of the Pair log:

2006-05-15 10:35 - Job ' Home' has been canceled.
2006-05-15 10:35 - The pair on source computer , destination computer for job ' Home' canceled due to an error. : Internal error: Unable to create file D:\CPS\E\home\\EXCEL\Bokf?ring.xls - (NT error The operation completed successfully.).
2006-05-15 09:52 - The File Share Named Object is up to date on the computer .
2006-05-15 09:52 - The pair on source computer , destination computer has started.


This happens every 5 minutes. The job restarts every time it comes to the corrupted file.
I�ve tried to delete this specific file on my share and the job seems to continue, only to get stuck on another file just seconds later.

Despite the log entries that say "unable to create file" I can locate the file on my backup disk. However the file is corrupted in some way. The properties window for this "corrupted" file doesn?t have any security tab. There is also no way for me to open the file.
I?ve tried to restart my backup server and use chkdsk /f but the only result is the error "moves" to another random file

[Rucha_Abhyankar]

Hello,

Have you tried restarting the CPS services?


Please elaborate on how many business servers and protection servers you have?


==================


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Kristoffer_Ande]

Yes. I have restarted my CPS service.

In this particulary setup we only have one business server and 1 server we protect.
(Total we have 3 CPS server and 10 CPA installed)

[shweta_rege]

Hello,


We would suggest you to ensure that no virus scanners are performing inbound/outbound file scanning while replication process is running.


If so, please disable virus scanner and/or such a third party application which are scanning the files.



NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered
and would be moved to answered questions pool.

*************************************************
************************************************

[Kristoffer_Ande]

No virus scanning is active.

[Gauri_Ketkar]

Hi,

Have you also installed BECPS SP1 and HF1

http://support.veritas.com/docs/281705
http://support.veritas.com/docs/281705


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

[Kristoffer_Ande]

Thx for reply!

I�ve already updated both my cps and my cpa with patch described in:
http://support.veritas.com/docs/281705
Version is now 10.1.326.2501
Still i have the problem

[Deepali_Badave]

Hello,

Please check the event logs to get the related errors.


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Kristoffer_Ande]

This entry is from CPS Agent in my Application log:
The pair on source computer 'servername A', destination computer 'Servername B' for job 'CPS Projekt' canceled due to an error. : Internal error: Unable to create file D:\CPS\servername\G\pallas.xls - (NT error The operation completed successfully.).


Eventid 1027

[Shraddha_Dhaval]

Hi,

Is the issue still persists?

Please update us on the same.


Thanks.


Note : If we do not receive your reply within two business days, this post would be marked ?assumed answered? and would be moved to ?answered questions? pool.

[Kristoffer_Ande]

Yes, we still have the problem.
Yesterday I rebooted all my servers, with no change. The error is still there

[Andriy_Babiy]

I'm having the same issue, and it happens only on *.xls files.
The SP1 Hotfix 1 is installed and i tried to switch off antivirus.
Look�s like it�s the same issue as described on http://seer.support.veritas.com/docs/283396.htm

Any update on the release date??

[Andriy_Babiy]

I'm having the same issue, and it happens only to *.xls files.
The SP1 Hotfix 1 is installed and i tried to switch off antivirus.

Look�s like it�s the same issue as described on http://seer.support.veritas.com/docs/283396.htm

Any update on the release date??

[Kristoffer_Ande]

Yes it�s exaclty like the issue described in http://seer.support.veritas.com/docs/283396.htm

Thank you Andriy. I was begining to think i was the only one to struggle with this kind of error.
Just as Andriy, I wonder when this patch will be avalible.Message was edited by:
Kristoffer Andersson

[shweta_rege]

Hello Kristoffer,


Could you please Update us on the issue?




NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered
and would be moved to answered questions pool.

*************************************************
************************************************

[Kristoffer_Ande]

In few words:

I have the problem describe in http://seer.support.veritas.com/docs/283396.htm

The pair log:
2006-05-15 10:35 - Job ' Home' has been canceled.
2006-05-15 10:35 - The pair on source computer , destination computer for job ' Home' canceled due to an error. : Internal error: Unable to create file D:\CPS\E\home\\EXCEL\Bokf?ring.xls - (NT error The operation completed successfully.).
2006-05-15 09:52 - The File Share Named Object is up to date on the computer .
2006-05-15 09:52 - The pair on source computer , destination computer has started

The windows Applications logs:
The pair on source computer 'servername A', destination computer 'Servername B' for job 'CPS Projekt' canceled due to an error. : Internal error: Unable to create file D:\CPS\servername\G\pallas.xls - (NT error The operation completed successfully.).


And... i still have the problem:D

[Deepali_Badave]

Hello,

Please install the following hotfix:

Backup Exec 10d Continuous Protection Server (CPS) Service Pack 1 Hotfix 2

http://seer.support.veritas.com/docs/283478.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Kristoffer_Ande]

the patch hase benn installed. lets see on monday if it solved my problem

[Kristoffer_Ande]

Monday morning and everything seems to look fine.
The patch solved all my problem atm and now I feel the CPS work as intended

Thx for help!

[Swati_Joshi]

Hi Kristoffer,

Thanks for the update!

Regards,